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Hallmark Hotel Warrington

  1. Warrington
  2. Warrington Lodging

Reviews, get directions and contact details for Hallmark Hotel Warrington

Hallmark Hotel Warrington
Address: Knutsford Old Rd, Warrington WA4 2LD, UK
Phone: 0330 028 3423
State: Warrington
City: Warrington
Zip Code: WA4 2LD

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Reviews
Very attentive staff, nice experience.nYes some rooms are dated, but it that a major deal? Very clean, attention to detail.nStaff were a credit, Welcoming and had excellence in customer service. Worked as a team & brought atmosphere. I manage a large hospitality residence, so I appreciated their service. Last minute Wowcher break and was great value. Appreciate these people Best Western Hotels ... as they are few & far between in the current market! Deserves at least a 4 star rating on Google, what do people want for the money they pay? The Jumeirah in Dubai?
If you like 60's décor and paper thin walls then this is the hotel for you. The lobby is really nice and modern but when you walk through the doors to the halls it's like you've gone back in time. Room was very basic and really not clean & the loo roll holder was about to fall off the wall. Spent all night listening to the neighbouring room watching BBC news I think we know after 3 hours we're getting a new PM... so sleep was a struggle. Breakfast was average no better than a weatherspoons. Drinks were pricey, my wallet felt like it was in central London. All interactions with staff were great but I wouldn't return anytime soon. On check out nobody asked how our night was so we could express our concerns
The hotel itself is a small little gem in the outskirts of town, but it was the staff who made my stay special, in particular, Amy, the lovely blonde lady in Reception. My room had an issue with the shower not being able to turn on the hot water and Amy came up to the room with me upon request and moved me personally. Very extra step by the staff member that was appreciated. The room itself was very nicely decorated, very clean and the shower was new, clean and although not luxurious, it was very functional. All in all, I would recommend a stay.
Booked as a virgin experience gift, including three course dinner and breakfast. Hotel was dark and dismal, we had to check in at the bar, along with people ordering drinks. We were told we would have to eat our dinner in the bar area - I expected to eat my three course meal in a restaurant. We were given room 20. We went to the first floor up a dirty staircase with paint falling off the walls. The very small room was dirty with condensation dripping from the windows. We did not feel able to stay the night and left immediately, even though this meant a three hour drive home after a very long, tiring day. A very disappointing experience.
Hotel looked great on arrival, especially in reception Area and restaurant. Slow service at reception... Felt ignored when i arrived at 8pm.... there was no hello sir we will be with you shortly instead I was ignored for 6 minutes!nnOnce I was finally dealt with I headed to my room, as soon as I walked into the corridor of my room it was like stepping back in time! Old wood and smelt funky.nnGot into my Room NO7 on the ground floor and it looked very old and tired. Room is in need of a revamp or even knock the block down and start again!nnWall paper coming off the walls, window doesn't close properly and they have put rubber stripes in to fill the gap but is not actually doing anything, so all night all I heard was people coming and going.nnBed wasn't bad but looks old and has seen better days.nnAll night all I could hear was the sound of what I believe to be the central heating system making noises taping and banging nnOverall it was very disappointing and will not be stopping again!!!
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