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Hallmark Hotel The Queen Chester

  2. Cheshire West And Chester Lodging
  3. Cheshire West And Chester Restaurant
  4. Cheadle Hulme Lodging
  5. Saltney Lodging

Reviews, get directions and contact details for Hallmark Hotel The Queen Chester

Hallmark Hotel The Queen Chester

About

Located in the heart of the city centre of Chester. The perfect hotel for a City break.

Story

Welcome to one of the finest hotels in the north of England. Hallmark Hotel The Queen, Chester is situated in central Chester, close to Chester Railway Station and minutes walk from the Roman walls, Roman sites and museums and the wonderful shopping experience of this great historic city.

This Chester hotel has been transformed in recent years by the Feathers Group combing the wonderful architecture and tradition of this grand marque hotel with highly creative and contemporary design, guaranteeing all our clients a quite unique experience.

The hotel has enjoyed many celebrities and dignitaries through its doors over the years including Charles Dickens, Lilly Langtry and Cecil Rhodes. In the summer of 2008 the Hallmark Hotel The Queen, Chester became the largest hotel in Chester with 218 bedrooms through the creation of the “Kings at the Queen”, a superb conversion of an adjacent building into a further 87 super deluxe suites and an executive lounge, bar and restaurant which added to the already existing award winning top quality bedrooms, restaurant, bar, lounge conference and banqueting facilities within this central Chester hotel.

This really is a quite unique hotel location whether you are visiting Chester for business or pleasure. With quirky design, brand new state of the art facilities, the very best of four star service befitting of the Feathers Group flagship hotel. We welcome weddings, conferences, events and meetings.

Take a trip on our virtual tour, we know you will be impressed! Click on the virtual tour icon on the left

Why not treat yourself to a little pampering in our luxurious Secret Sanctuary beauty parlour?!

Address: City Rd, Chester CH1 3AH, UK
Phone: 0330 028 3402
[email protected]
State: Cheshire West and Chester
Zip Code: CH1 3AH

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Reviews
The hotel is beautiful and all the staff are very friendly and helpful. The rooms are very clean but unfortunately our air-conditioning didn't work and they couldn't fix it but they did bring us a fan. There isn't any fridge the rooms and I had medication that had to be kept in a fridge but they did offer to keep my medication in there fridge or a ice bucket which was good or alternatively buy a cheap travel fridge. The hotel is opposite a train station but we didn't hear any noise so it didn't ruin our stay. The hotel is walking distance to the town which has lots of shops and things to see and do. It is a long walk into town but you can get a bus or taxi if your not to good on your feet.
I stayed here over the weekend for my birthday and had a lovely time. Service was amazing, when we arrived our room wasn’t ready so we were kindly offered an upgrade on our room with a better view and added shower.nnAll staff greeted us with a smile and willing to answer any questions we had about the area and where to go. The rooms were clean and the interior felt royal with rich red and gold colours used. Only one down fall was the windows were quite stiff to open but nothing worth marking down on.nnBreakfast had everything you needed and was really good value for money.
Got married on 25-4-24 at Chester zoo. Stayed at the Queen's night of wedding, service from staff was poor, apart from the staff in the day time who were lovely and couldn't do enough for us, even held our daughter for us while we ate breakfast, she was lovely. The general manager was meant to greet us and he didn't show his face, the communication was poor leading up to the wedding. My partner stayed night before and her breakfast was their for over 24 hours on the landing. When we booked the queen's not once were we informed about the renovations going to happen until January just gone, as we wanted the old style side which is what we booked and we got the modern which was nice but no need to get rid of old style from a historic building. Will never step foot here again. Oh before I forget the drinks were very much over priced. Not a great place, lost all values of what it used to be. Very sad , day staff don't require much improvements but night staff need to improve there faces and smile. Drinks need to come down in price, buffet food was beautiful
The hotel is currently under renovation. We had a free upgrade. The room had obviously been renovated as it was very spacious, clean and nicely decorated. Breakfast was good. Staff on reception were friendly and helpful. The hotel is in walking distance into town.
The food was very good. The room was not. No luggage rack. The bathroom had a musty smell to it. Was not informed about the renovation. There is no chain on the door for extra security. No safe in room. Since I am from another country, I could not put my passport in a secure place. Had to keep it with me, which wasn't necessary in the UK.
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