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Hallmark Hotel The Queen Chester

  2. Cheshire West And Chester Lodging
  3. Cheshire West And Chester Restaurant
  4. Cheadle Hulme Lodging
  5. Saltney Lodging

Reviews, get directions and contact details for Hallmark Hotel The Queen Chester

Hallmark Hotel The Queen Chester

About

Located in the heart of the city centre of Chester. The perfect hotel for a City break.

Story

Welcome to one of the finest hotels in the north of England. Hallmark Hotel The Queen, Chester is situated in central Chester, close to Chester Railway Station and minutes walk from the Roman walls, Roman sites and museums and the wonderful shopping experience of this great historic city.

This Chester hotel has been transformed in recent years by the Feathers Group combing the wonderful architecture and tradition of this grand marque hotel with highly creative and contemporary design, guaranteeing all our clients a quite unique experience.

The hotel has enjoyed many celebrities and dignitaries through its doors over the years including Charles Dickens, Lilly Langtry and Cecil Rhodes. In the summer of 2008 the Hallmark Hotel The Queen, Chester became the largest hotel in Chester with 218 bedrooms through the creation of the “Kings at the Queen”, a superb conversion of an adjacent building into a further 87 super deluxe suites and an executive lounge, bar and restaurant which added to the already existing award winning top quality bedrooms, restaurant, bar, lounge conference and banqueting facilities within this central Chester hotel.

This really is a quite unique hotel location whether you are visiting Chester for business or pleasure. With quirky design, brand new state of the art facilities, the very best of four star service befitting of the Feathers Group flagship hotel. We welcome weddings, conferences, events and meetings.

Take a trip on our virtual tour, we know you will be impressed! Click on the virtual tour icon on the left

Why not treat yourself to a little pampering in our luxurious Secret Sanctuary beauty parlour?!

Address: City Rd, Chester CH1 3AH, UK
Phone: 0330 028 3402
[email protected]
State: Cheshire West and Chester
Zip Code: CH1 3AH

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Reviews
This Hotel has had considerablenInvestment since our last stay. It has been beautifully done. Service is excellent. Rowena and her team looked after us at breakfast. They made us welcome and looked after us so well, including our 18 month old grandson, making sure we had a table to one side and high chair ready. Their service was attentive and we couldn’t have asked for better. Excellent! Thank you.nAlthough dinner was pricier than last time we stayed it was excellent quality. The restaurant and bar are very stylish now.nRooms have been well decorated and were well serviced too.nWould recommend a stay here as easy to access the town centre and race course and other local facilities.
Please read before booking.nnPros - Nice Lobby and Bar area.nnCons - The rooms are so ancient and furniture is tatty, I stayed here for 2 nights and was so embarrassed when I stepped into my room. I actually thought I was in the wrong hotel when I went to my room as the lobby and bar is modern? Nothing like the rooms on booking.com. Even my nan has a newer TV than the ones provided in the rooms.nnWe went round Chester for the day and returned to one of our room doors being left wide open with the master key in the room, while the cleaner was somewhere else. Why are you cleaning rooms at 4pm? The cleaner also didn’t even clean one of our rooms, all she did was change the toilet paper. And soap in the room was empty on arrival and didn’t replenish. We had soap from homenWe also got locked out of our room in our stay which was inconvenient.nnNo plugs near the bed for charging phones.nRust and bolts missing in the bathroom.nnLoud music till half 12, understandable it’s Christmas period but this added to the list.nnI’d advise anyone to stay somewhere else as we won’t be returning. The owners need to have a hard look at them selves and get a grip of some of the staff.
What a beautiful hotel, that’s got a hidden gem around every corner.nIt’s opposite Chester train station and within a short walk to the city centre.nAll the staff are incredibly friendly and helpful and the interior design is high end and well thought out and planned.nThroughout the hotel are museum pieces with information and the garden within the grounds is beautiful and quirky.nThe bar is very big and the chairs and decor is stylish and comfortable and getting served is easy.nThe only issue with our room, was the tv was mounted on a bracket, that didn’t rotate towards the bed, so you had to watch it side on, which was a bit odd.nSuch a great find in Chester and we’ll definitely be coming back.
Stayed mid October with my daughter. A lovely hotel, well refurbished throughout and very comfortable bedroom. Lovely breakfast and afternoon tea. Staff exceptionally helpful, polite and friendly. I left my jacket and after a phone call they found it for me and had it ready for me to collect today. Thank you again for a lovely stay and excellent service.
Attended the Christmas party night. Brilliant event. The service, food and atmosphere were really good. They catered to allergies very well. We all had a wonderful night. Thank you!
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