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Reviews, get directions and contact details for Halfords

Halfords

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Address: 2, Willowbrook Park, Derby Rd, Loughborough LE11 5HG, UK
Phone: 01509 210301
State: Leicestershire
City: Loughborough
Zip Code: LE11 5HG

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Great store for any parts you need for bikes or cars, but they aren’t afraid to charge for it.
7 years ago (12-03-2018)
I used to find Halfords in Loughborough a helpful and trustworthy store, but now I've changed my mind. I went in for a car light bulb. I was twice given the wrong advice about which one to buy, and ended up making three visits to get it fixed. The fitter was excellent but the advice was careless and unreliable and wrong. Further, when I went to pay, I was asked for my email address "to send me a receipt". Turns out that this was actually to send me marketing emails, but this was not mentioned. I do not like being misled, so two stars.
8 years ago (13-10-2017)
Very poor customer service from incredibly rude staff, I went to the bike parts section and there were no staff in sight, having gone over to the main cash desk and waited around for 10 minutes someone arrived at the desk. I asked for what I wanted and the guy said 'we are showing 5 in stock, but we can't find them, they might be upstairs.' I said the website says they are in stock' he replied 'that's the website for you, we've probably used them for repairs, so tough' Wow, what a great ambassador for Halfords.
8 years ago (28-08-2017)
Went to Loughborough Halfords today about 11 o clock was told only 2 of us on it'll be 15 minutes be four I can get to you walked out got served by a very polite team in maplins next door
7 years ago (11-01-2018)
Took my rollator to see if they could adjust my brakes. John from the cycle dept. checked the brakes and found that the fault lay with the lever mechanism which he could not repair. Despite spending over an hour trying to repair the fault they would not charge me. Halfords are 5 star in my book.
8 years ago (19-09-2017)
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