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Reviews, get directions and contact details for H Samuel

"You’ll find H.Samuel in South John Street on the Lower Level of the Liverpool One Shopping Centre. We are close to the escalators, directly opposite Debenhams and next door to O2. Being in the heart of Liverpool, there’s plenty of public transport to get you here, but there’s also easy parking at the John Lewis Q Park multi-storey. Once in-store, you’ll find a fantastic selection of ladies and gents watches from top brands including Mondaine, Coach and Calvin Klein. We also have a wide range of gorgeous diamond jewellery from the likes of Forever Diamond, Emmy London and Princessa, as well as stylish fashion jewellery and gifts. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earri..."
Address: Liverpool ONE 37 S John St , Liverpool L1 8BU, XMS, GB
Phone: 0151 703 0776
State: XMS
City: Liverpool
Zip Code: L1 8BU

opening times

Monday: 09:30-20:00
Tuesday: 09:30-20:00
Wednesday: 09:30-20:00
Thursday: 09:30-20:00
Friday: 09:30-20:00
Saturday: 09:00-19:00
Sunday: 11:00-17:00


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Reviews
I had my ears pierced by Kacper today. He was absolutely brilliant. He really put me at ease and took great care to make sure I was happy with the result. Really good value for money. Free piercing and aftercare products I only had to pay £20 for the earrings themself which I am very happy with. Would highly recommend to others.
I took my niece with me today to get our ears pierced. Tom assisted us. He was absolutely amazing. He was so friendly / explained everything, and made it less scary. What a wonderful member of staff you have! It was a nice experience for us and it was all down to this young man. Thank you so much!
I went in to collect my engraving and Ola recognised me straight away which makes the shopping experience so personal! In true customer service fashion Ola’s up selling skills were great! I ended up purchasing the gift wrapping. Thanks for giving such genuine polite customer service. I don’t usually shop here but will definitely be returning for Ola’s customer service! Keep smashing it!
My daughter had her ears pierced by Alex today and I couldn't recommend him or the service more. He was very friendly, informative and everything was hygienic and clean. Very good service. Also accommodated having to move our appointment due to travel disruption. Excellent service. Good choice of earrings as well. EDIT: Unfortunately this has now become a very negative experience. One of the piercings is quite a lot lower than the other. I called the store to see what should be done and I have been advised to leave the piercing in for another 3 weeks to avoid infection and then they would re-pierce and I would need to pay again. Now when we left the piercings looked even but one is now noticeably lower. I have spoken to 2 separate ear piercers who have given me the advice to remove immediately and re-pierce in roughly 2 weeks as if left in any longer they may not heal correctly. I have tried to contact the store again with no success. No aftercare only interested in the money and no email address to take things further.
I really liked Sean. He wasn’t pushy but answered all my questions, was courteous and gave me time to think. I didn’t feel rushed. I enjoyed buying my watch and thought he was a really good assistant. An asset to the shop.
We were served today by a very pleasant and helpful young man named Alex. He went out of his way to help us choose exactly what we wanted. The choice was excellent and all in all it was a very good experience. Thank you Alex!
Quick and easy experience with H. Samuel. Ola was very approachable and was both honest and knowledgeable throughout. Thank you :
I booked an ear piercing service for my daughter in Liverpool One shop. Everything going smooth, a nice staff, Liv served us. She is professional, nice and explain the process clearly for us which made my daughter feeling relax. It was a very happy experience, from choosing the earrings to made the ear piercing. They offered an indpendent space for us, place is tidy, clean and with privacy. Def will introduce to other friends to book the service if they need.
I had booked my daughter in to H Samuel @ L1 @ 2.30pm today. Was greeted by a lovely lady and seated for a few minutes, we were given her options and we picked her earrings. The lady that done the piercing was introduced to us and we were taken to the piercing room. They lady who done the piercing explained everything in great detail and answered any questions that we had. She was very calming and confident in her job. She explained aftercare to us as well. She is a great credit to H Samuel. Thanks again
I took my mum to the H Samuel at Liverpool 1 and I have to say Tom was fabulous and provided excellent service. He was patient and gave us all the information we needed. Thanks Tom! My mum is very happy with her rings. The jewellery was very pretty, although I wish they kept more than one size.
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