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David M Robinson
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I recently purchased Rolex timepiece from this place. I would like to express my gratitude to my sales Lina, for her exceptional assistance. I feel fortunate to have connected with her during my watch collection journey. I eagerly anticipate my next visit to this remarkable store to acquire another timepiece. Once again, I express my appreciation to the sales team for providing an outstanding in-store customer experience.
I visited your store with my fiancee on Saturday the 13th July, we were looking for engagement rings. We hadn't planned the visit, but we were made to feel extremely welcome. Marlie was really personable, asked us about our story and let my fiancee try different styles of rings. We left knowing a lot more about diamonds, how white gold is really Rhodium plated and much more able to make a decision. We didn't end up making the purchase from your shop, because we preferred a different style of ring from another shop although Marlie did offer the bespoke service. Next time that we are looking for some jewellery this will be the first place that we visit.
Staff were amazing. Store is immaculate, with a very personal intimate ambience. Lina looked after me and was absolute perfection. My whole experience will live with me forever. Cannot thank everybody enough. I would definitely recommend this store, they certainly make you feel special. Thank you, thank you, thank you
Visited Liverpool one branch for first time after speaking to a Lovely lady called Angela on phone she quickly confirmed the watch i was after was in stock, and booked me in that afternoon, the staff was immaculate and professional the xmas decorations and the tree was something i would expect to see in a grand hotel. I was dealt with like royalty, Angela very knowledgeable and even had me escorted to my car by a very smartly dressed doorman i think his name was Jermain with a nothing to much to help attitude and helped me find my car and pay my ticket which made my first visit to Liverpool one a great experience from start to finish. ,edit one year later, visited David m robinson again today and had the same wonderful experience with a gentleman called Michael who dealt with my request very professionally and left me feeling very privileged to once again get a great timepiece.
I had a wonderful experience during shopping in this store. Everything was good especially I met a beauty lady her name is Lina she was really helpful and kindly. I really enjoy my shopping experience here in this store and want to say thanks to Lina for lovely service
I recently purchased a beautiful Tudor watch and have to say the staff here at DMR Liverpool are exceptional. Their knowledge and hospitality was second to none which made the whole experience very special indeed. Highly recommended!
Not one for writing reviews, but after my experience in DMR liverpool, I'd like to thank Angela for all her help and advice. I recently took my watch for a polish and service, and it came back looking brand new! I'm made up with the results The communication was fantastic throughout, I'd highly recommend DMR due to their knowledge, expertise and friendly staff! Many thanks, Bri
Fantastic experience dealing with Alex Martin-Wright, bought 2 Rolex’s from him, the wait was shorter than expected from the date of order to them being available, amazing showroom, always made to feel very welcome and never rushed, extremely personal service, Alex even checking in post sale to ensure we are 100% happy with our watches and their fit - Alex is one of the most genuine and professional salesmen I’ve ever dealt with across any industry 5*
Fantastic, attentive and very friendly service. Particularly from Cordelia. I visited the branch on a Saturday afternoon without an appointment showing interest in a 36mm Rolex Explorer. Upon arrival, I was greeted at the door and was told all the Rolex ambassadors were currently busy at the time but I was free to browse the shop floor and if any do become available, I can be seen to. Within a few minutes, Cordelia introduced herself to me, was very approachable and offered to attend to my needs in between her appointments as her next client was running a bit late. I was presented with the watch and Cordelia was very helpful, knowledgeable, able to answer all my questions and even gave me a couple brochures to take home. Very impressed by the service and will definitely recommend. Hope to be back soon.
Fabulous service. Very helpful staff and very courteous. We have our Wedding, engagement and Eternity rings which we purchased from here cleaned at least once a year. The jewelry and service are unique. Highly recommended!!
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