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Grosvenor Medical Centre

  1. Crewe
  2. Cheshire Doctor

Reviews, get directions and contact details for Grosvenor Medical Centre

Address: Grosvenor St, Crewe CW1 3HB, UK
Phone: 01270 256348
State: Cheshire East
City: Crewe
Zip Code: CW1 3HB

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 8:30 AM – 6:00 PM

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Reviews
Getting an appointment has never been a problem to me because I always go to the surgery for 8:15 am. and join the short appointments queue. Each time I have done that I have been given an appointment for 08:50 or sooner, on the same day! Walk-in patients appear to be given priority over telephone patients to avoid booking conflicts with telephone applicants which is achieved by simply not answering the phone. This seems to happen at most surgeries and is becoming accepted as standard practice. For a fully retired person like myself this walk-in system is ideal, however it might not suit someone with a job who did not want to risk taking time off to queue up and then be told that, "No appointment slots are available this morning". The likelihood of this happening however, will be remote. Yesterday for example I arrived at 8:15, saw the nurse at 8:50 had an ECG at 9:10, had a doctor's opinion at 9:30, medication at 9:40 and a follow up appointment for 8:30am two days later for another ECG and ongoing treatment if necessary. Excellent service I would say!
7 years ago (07-11-2017)
Disgusting attitude by reception staff. I'm switching surgery. Apparently invite letter for flu jab was "lost in post"... for 4 years?? When questioning this comment she replied with the cliché "will you let me finish" these people need to realise just who it is they're dealing with!
7 years ago (04-10-2017)
Horrendous Surgery, they are rude and when you ask questions they tell you that you are being unreasonable, do yourself a favour and nothing to do with these people. I find the staff and the management level of service to be in my opinion, awful!!
7 years ago (25-10-2017)
Worst Doctors ever, very poor service, long waiting times (2 weeks+), then when you do get an appointment you are called in half an hour late anyway. Tried giving it zero stars but it wouldn't let me.
7 years ago (24-01-2018)
I’ve rang 120 times since 8:30 and it’s still ‘busy’. Absolute joke.
7 years ago (08-01-2018)
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