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Reviews, get directions and contact details for Meadowside Medical Centre

Address: Riverside/Mountbatten Way, Congleton CW12 1DY, UK
Phone: 01260 272331
State: Cheshire East
City: Congleton
Zip Code: CW12 1DY

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I note a number of negative reviews about this medical practice, my experience is totally different to those posted. My wife has been enduring cancer treatment. Although most of the treatment she has received is at Macclesfield Hospital, Meadowside has been the first port of call for everything by way of back up and emergency. We have phoned for an emergency appointment at 14:20 hours and have been seen by a doctor within 30 minutes, equally medication has been requested by phones and after consultations, the prescription has been available the local pharmacy within a few minutes. The doctors attention to detail has been exemplary as has their care and support. I have a number of really minor health issues but according to the rules, each needs the intervention of medical practitioners (that’s the nanny state for you) eg mild hypertension, age related movement issues, again the doctors, nurses and support staff’s attention to my needs and indeed the speed of appointments granted has exceeded my expectations. Rarely have I had to wait anything longer than a week for an appointment and if something is considered urgent (by the medical staff not me) I have always been seen the same day as my call. The doctors also provide telephone consultations and these have saved both mine and their time with resulting prescriptions available at the dispensing pharmacy within a few minutes. Please take time to consider this practice for your needs and I assure you, you won’t be disappointed. Of course, I guess we don’t want to recommend this practice to too many people as the more patients they sign the less they may be available in the future, but from my experience, existing patients really won’t be compromised in any way.
7 years ago (27-03-2018)
Friendly and helpful secretaries (for the most part), fully accessible for disabled people once inside although there is a step to enter the property which is difficult for those on their own to negotiate. Some doctors can be rude and unhelpful, though.
7 years ago (18-01-2018)
the doctors are nice enough, when you eventually speak to them. you can never get an appointment. appointments are moved around without them telling you and when finally see a doctor they just fob you off with a lame plan of action that doesn't really get to the route of the problem. even then it takes 2 or 3 visits before they understand the fact that something may be amiss. This surgery is generally poor and I wouldn't reccommend it to anyone
8 years ago (02-11-2017)
Absolutely terrible staff very rude and not very helpful what so ever and your appointments change all the time I wouldn't recommend this place to anybody don't even deserve a star to be honest, rubbish.
7 years ago (13-02-2018)
Can't get an appointment for at least 2 weeks! And I f all appointments are booked for the following 2 weeks you can't book for after 2 weeks!!! It's ridiculous! They Lost my grandmothers death certificate, I ordered vaccinations for a holiday abroad and they forgot to order them, leaving us vaccinations that didn't kick in until 7 days into the holiday, my daughter was supposed to have a physio apt booked and the dr forgot to send the letter for the referral, I had 2 apts cancelled by text and then when I rang up to complain the receptionist, conveniently, cut me off!!! Absolutely terrible! I don't use their service unless I'm absolutely desperate! These surgeries should remember that this is NOT a FREE service, we pay for this service in our taxes!
8 years ago (26-03-2017)
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