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Griffin Inn

  1. St. Helens
  2. St. Helens Pubs

Reviews, get directions and contact details for Griffin Inn

Address: The Griffin inn Church Lane Eccleston , St. Helens WA10 5AB, XMS, GB
Phone: 01744 27907
State: XMS
City: St. Helens
Zip Code: WA10 5AB

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Reviews
Went this evening with my daughter. I have a medical condition i have a bowel problem and I am having surgery, also like to mention due to this condition I suffer with social anxiety and never though I would have to comment this on a review or explain whilst trying to have a evening out for tea. Daughter ordered from child's menu and ordered 2 mains I couldn't find anything on the main menu to suit my dietary needs plus did not want a big large meal as I cant eat it. I asked the waiter a young man if there was something I could order to suit my condition but also a small portion he said I will ask , also would like to add we were seated next to a couple.. if I had moved my elbow I would of been touching the lady .. even though they were plenty of other tables. Waiter came back and said no there's nothing u can order and also they have cancelled one of the child's main meal .. I asked why to be told I cant order a kids meal .. however I did not want a kids meal and explained they were for my daughter and I couldn't eat anything from a kids as I have a health problem.. the couple heard all this and I did not want to make a scene or start talking about bowels as they were eating. In the end spoke to the manger again had to explain my condition and also I wanted something from the main menu but needed some assistance due dietary requirements. Got no where .. daughters one main meal came ... she only ate half think the conversation about bowels and also the humiliation put her off she said the food was not very nice.. the whole atmosphere is very cold in the restaurant.. staff not very welcoming food very over priced also . I never had anything to eat as I was told no and the couple at the side of me have had a lesson about ibs and bowel movements. Feel embarrassed I couldn't wait to leave. The whole vibe is very cold not a nice place ... although it is a nice pub to look at very well presented but no heart or personality.. Will not be returning and have emailed a complaint this evening
Superb location for this pub. Perfect for a pint and there's so much choice from cask ales to beer. Tremendously clean and one of the best pints I've had. Helpful staff too. A nice nig car park and also outdoor seating which is perfect even in winter as it's covered and has heaters to take the chill off. Food is available although I didn't eat here. Loads of spirits too and a wide range of premium gin. I fully recommend coming here for a meal and drinks during the day or in the evening.
Quiet night. Lovely meal, stroganoff delicious but not massive, sticky toffee pudding had a rather watery toffee sauce which was disappointing. Very attractive local pub/restaurant with friendly staff. Couple of miscommunications on drinks orders from waiter to bar staff, easily rectified. A good experience and great night but room for improvement. Food & drinks: Could be improved but tasty.
I did not stay this time but many family members have and my mum did a few weeks ago. I walked in tonight to get a drink and a starter with my 78 year old mum after a traumatic visit with my dad in hospital, in fact I had a long day shift also as I work at the hospital and we just needed an hour chill. There were over 25 tables empty and not reserved but we were turned away abruptly telling us there was a party in the restaurant and they could not accommodate us. Seriously turning away your bread and butter punters is a very bad idea. Good luck for the future because management are going to lose business treating loyal customers this way. How rude and inconsiderate …
Great atmosphere and lovely food, staff were helpful and friendly. You will have to book in advance as it gets very busy at weekends. Has limited parking and can be a problem trying to find alternative parking in the areaService: 5/5
Visited here tonight for my dads 60th birthday. There were 10 of us and we have a lovely time. The food was amazing. The staff were friendly and couldn’t do enough for us. Would highly recommend.Service: 5/5
Food was mediocre. Sliced Turkey was like leather. Rest was ok. Heating in room on timer so woke up at 4am with no heating and freezing bedroom! Had potential to be a regular stop but missed the mark on a couple of issues despite Scott & Sam’s best efforts.
Brilliant pub for food or just drinks. Great inside and outside space. Fabulous for couples and families. Also dog friendly in parts of pub. Lovely in summer but also cosy in winterService: 4/5
The. Food was excellent unfortunately the service was very slow, our waitress was lovely. It just took way to long and we had to leave our coat on too keep warmService: 2/5
Disappointed. Food is just not the same anymore. Had a fish stew. Arrived 5 min after ordered. Was tomato soup 3 prawns 3 cubs of salmon and half a dozen mussels. Felt microwaved as it burnt my tongue. Be a while before I’m back.
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