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Green Motion Car Rental London Gatwick Airport

  1. Horley
  2. West Sussex Car Rental

Reviews, get directions and contact details for Green Motion Car Rental London Gatwick Airport

Green Motion Car Rental London Gatwick Airport
"Welcome to Green Motion car hire - the low cost and lower CO2 car and van rental company.Green Motion Car and Van Hire offers both leisure and business customers the opportunity to enjoy great value vehicle rental at market leading prices, while helping to reduce the impact of CO2 emissions associated with road travel by renting vehicles with lower CO2 emissions.On arrival at London Gatwick Airport, follow signs to buses/coaches and car rental. For customers arriving in the South Terminal, please proceed to bus stop 9. For customers arriving in the North Terminal, please proceed to bus stop 12.The shuttle bus operates every 15 mins and will transport you directly to Green Motion London Gatwick's office at Gatwick Business Park."
Address: Kennel Ln, Horley RH6 0AY, UK
Phone: 01293 855100
State: Surrey
City: Horley
Zip Code: RH6 0AY

opening times

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 6:00 AM – 9:00 PM

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Reviews
Would not give it 1 star if it were an option. I was charged £230 for a scratched rim on a wheel which looks like corrosion on returning vehicle and was told this was not fair wear and tear as that did not apply to wheels. I did not scuff the wheel but had no photo proving it was there before vehicle. Please take photo's of vehicle and especially the wheels before leaving the establishment. It took over 40 minutes to check the vehicle out and with family waiting thought a cursory look round the vehicle was fine. I did not realise that this would cost me more time, 45 minutes on return and money in the end, customer service was not great and feel I should have spent a little more and gone somewhere else.
The booking process was straightforward and efficient, thanks to their user-friendly website and helpful customer service team. I was able to quickly find the perfect vehicle for my needs and secure the reservation with ease. Upon arriving at the rental location, I was greeted by friendly staff who made the pickup process seamless. The car was clean, well-maintained, and ready to go, which was a pleasant surprise. Throughout the rental period, the car performed flawlessly, providing a smooth and comfortable ride. I appreciated the reliability and fuel efficiency, which made my trip even more enjoyable. Returning the car was just as effortless as picking it up. The staff was prompt and courteous, quickly inspecting the vehicle and processing the return without any hassle.
The most helpful efficient car hire service experience ever! The team leader Abdul and Chris went over and beyond. Really understanding of our situation, so much compassion and care. A breath of fresh air to experience human interaction with companies these days especially when everything is online and done by robots and AI! I highly recommend using this company! Very reasonable and amazing customer service. Thank you I will be using again!
Efficient service and excellent cars. We were a little concerned at how long the collection and return process would take given they are a shuttle service however were pleasantly surprized.
Luke helped us out with our car rental at Green motion. He was super friendly and made the process very smooth. He gave us great deals and discounts where he could. We're very happy with the car he picked out for us!
We absolutely LOVED Green Motion at Gatwick Airport. Peter at the desk was amazing and loved talking with him. The overall process was quick and easy and the upfront all-inclusive pricing option was a great value and made for a worry free trip. Also, no hidden fees like we've encountered with other companies in the past. Highly recommend Green Motion!!
Trevor picked me up in the shuttle and is great! It was my first time hiring a car and I’d definitely use them again. Chris is super friendly and made the whole process a breeze. He is a good laugh too! When it comes to businesses like this exemplary customer service is key and he provided that. I also saw his colleague working very hard with difficult customers as well. They also explained all of the things very well as I found it a bit hard to understand at first. An amazing first experience I will be using you guys again.
Green motion is a great place for cheap good quality rentals i picked up a car today and was greeted by a lovely young man named Christopher who was ever so kind. He was funny caring charming and professional. He explained everything well and gave us a great deal with our upgrade. My kids loved him so much. He is an absolute star.
I booked the car through a broker, and paid for insurance. When I arrived to pick up the car, the seller dramatized the fact that I had bought a normal insurance, and made me believe that I would have to pay for any scratches with the deposit of £2500, and offered me other insurance, more expensive but with a deposit maximum of £400. He did not inform me that the amount paid for the first insurance would not be refunded to me. So I ended up paying for two different insurance policies, and in the end, when I returned the car, they looked at it very quickly, which means they didn’t actually care that much. In addition to this, if you get a fine, this company will charge you £68 to manage each of the fines, which is basically forwarding it to you. It is in a clause of the contract that the salesman will not mention to you, and to which you cannot say no, since they know that in that situation you are not going to look for another car rental company. I made a complaint about the insurance, and they got back to me only to say that I should ask for the refund to the broker. I made a second complaint, to which they never got back to me. I have felt robbed by these people. Stay away from them, there are other options.
An absolute pleasure! Having used several car hire company’s Green Motion were more affordable, better quality and had excellent service. Mark collected us promptly and was delightful with our toddler. He went over and above with supporting our large luggage. Michael checked us in, explained clearly the process and additional options open to us. The car is in immaculate condition and we will certainly be using Green Motion again. Merry Christmas to both of you & a huge thank you
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