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Grand Sapphire

  1. Croydon
  2. Mitcham Lodging
  3. Croydon Lodging

Reviews, get directions and contact details for Grand Sapphire

Grand Sapphire

About

The multi-award winning Grand Sapphire Croydon Hotel is an incredibly convenient location.

Address: 45 Imperial Way, Croydon CR0 4RR, UK
Phone: 020 8686 2905
ku.oc.erihppasdnarg@snoitavreser
State: Greater London
City: Croydon
Zip Code: CR0 4RR

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I recently held my wedding at Grand Sapphire Banqueting, and I cannot express enough how incredible the experience was. From start to finish, the staff went above and beyond to ensure that every detail was perfect.nnThe venue itself is stunning, with elegant decor and ample space for our guests. The team was attentive and professional, making the planning process seamless. They listened to our vision and executed it flawlessly.nnThe food was exceptional, and our guests couldn’t stop raving about it. Grand Sapphire truly made our special day unforgettable. I am immensely grateful for their hard work and dedication. I highly recommend them to anyone looking for a beautiful wedding venue.
I booked this hotel because a family member was getting married there and I booked 3 rooms as there was 7 of us staying there and were given rooms which was on another floor, I expected to have my room together because we have children with us. The day before I was to check in I received an email saying that they will shoot of the water 10pm for 6 hours, I wish I was told this before they take my money. The staff was very argumentative about everything I asked them for. The worst part of it all is that the hot water was not working and I have a two month old baby with me and unable to give my baby a bath and other kids had to take cold showers which was not good, went to inform them about it and they said that someone is coming to look at it but no one came. I told them again about the hot water not working and they said that I didn’t tuned the water on properly that’s why I didn’t get any hot water,
Great one of a kind. Excellent customer service, Immaculate experience. Nauman absolute Legend! The team are so kind, friendly, accommodating and provide so much communication to ensure you are happy with every tiny detail of your special day.nnFor anyone looking for a venue that is Luxury,stunning and takes as much stress out of the planning process as possible, I cannot recommendnnThank you all, for making our day the most special and perfect day that we couldn’t have planned for without your help. You made our dreams come true, and for that we will be forever grateful!
1.This was the only Hotel asked me for my id proof. I had to email my photo id to the hotel.n2.Escalator wasn't working,I had to lift my luggages to the using stairs.n3.Bedside table was taller than mattress caused my head hit on it multiple times.n4.Rubber on the shower door came off caused the water on the bathroom floor.n5.Breakfast time was up until.9.30 am. They haven't filled anything past 9am. We didn't get any food.n6.Internal Door locks was disabled. We cannot lock the doors from inside.n7.They have deactivated access card by 9am, before checkout.I had to go back to the reception to get it activated again.
They have revamped the hall we were in, apparently they have three in total. They have added huge lampshades which can provide very nice lightingnnThis was for a wedding. Their stage was nicely decorated, and he'd They typical huge vases with fake flowers, but all tastefulnnThe food service was slow, but that could be due to wedding activities. For a 6pm start, I feel the food could have arrived before 8:45pm. Many people were complaining about this.nnThey have ample free parking, with free road parking. The location however is in amongst a trading estate, so no fancy views.nnOverall they have done a nice job. Depending on what they charge, it's not a bad venue
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