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Reviews, get directions and contact details for Grand Sapphire

Grand Sapphire

About

The multi-award winning Grand Sapphire Croydon Hotel is an incredibly convenient location.

Address: 45 Imperial Way, Croydon CR0 4RR, UK
Phone: 020 8686 2905
ku.oc.erihppasdnarg@snoitavreser
State: Greater London
City: Croydon
Zip Code: CR0 4RR

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Beautiful and lovely Hall. Decorated with chandler lights everywhere. Clean environment throughout including toilets. There are two halls to choose from, small or the big one to suit your crowds. Wheelchair accessible, free parking in the car park and you can park free on the side road. What else can I say, it's top notch 100 %
We were pleased with the venue and the hotel service. The dining hall was airconditioned and tastefully decorated. All the meals were super delicious. Not a single person raised concerns about the food quality. The hotel staff were professional and accomodating at our event. Overall, the wedding experience was phenomenal.
I’ve stayed at the hotel with my family and we had a lovely time . We flied over for a wedding from the United States Hotel was clean and close to facilities so it was handy … at night we was a bit cold but Martina gave us an extra duvet and set our air conditioning for hot air . Breakfast was lovely and different to what we have experienced before in a box to take do the room first time try but we loved it Overall pleasant stay we will definitely return and recommend to our family and friends . Thank you Grand Sapphire we are truly impressed
I would have given 5 stars However, the staff are grumpy... bless the lady who was helpful to didn't quite catch her name. She was the only one who was helpful and nice, lovely light brown in complexion lady. Wasn't particularly impressed with the fact you have to go downstairs to collect breakfast in form of a packed lunch kind of... also I couldn't see much of security. However, the decor is beautiful downstairs, too. It would be nice to clean the telecom phones in the room throughly too, as wasn't clean and a bit gross touching it. Bathroom well cleaned/maintained and the bed too. Overall thank you for the stay. Hoping you take feedback seriously and please your customers too and invest in staff who are happy and welcoming. All the best!
Ive stayed in more expensive places who's service nowhere near what you get at Grand Sapphire Hotel. Its such a Lovely hotel. Rooms very neat and bed very comfortable. Staff very friendly and helpful. Highly recommended
I had booked this venue for my sons wedding reception and it was such a beautiful place and the staff were very helpful and professional. The food was amazing and all our guests had enjoyed the food and overall it was outstanding. The floor manager did a fantastic job and was very helpful and we had extra guests that arrived and within a few minutes he made all the arrangements. I recommend this place to be booked for weddings, it was amazing.
Spectacular venue with absolutely amazing staff! Rahul helped us through every fine detail of our event and our guest were left mind blown! Couldn't have asked for better staff to assist and we'll definitely be recommending his services. Super friendly, attention to detail and very professional. Ask for Rahul! You won't be disappointed!
I recently stayed here on business for 2 nights and was very impressed with the customer service, cleanliness of the hotel and with a nice breakfast. I would highly recommend this hotel and would like to personally thank one staff member who went above and beyond to meet my needs thank you Martyna! I look forward to staying with you again in the new year.
Excellent property and very convenient . Front desk staff is extremely friendly, efficient, pleasant and incredibly helpful. Property is clean and the amenities were great. Recommended to a few friends already.
Had our Nephew's Wedding at this venue and can't fault the service we received. From the organisation to the implementation on the day everything was amazing. The food was top class and enjoyed and complemented by everyone. The waiters were very friendly and accommodating too. A big shout out to the waitress that served the head table, she was amazing !! Would recommend this venue to all my family and friends and would.definatly use them again. Thanks to Namaan & the team.
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