Giant Store Bristol

Reviews, get directions and contact details for Giant Store Bristol

"Bike shop providing a complete range of Giant and Liv Road bikes, Gravel bikes, Mountain bikes, Hybrid bikes, Electric bikes and Kids bikes. Professional bike servicing, repair and maintenance available for all bike models and brands."

Address: Willow Brook Centre, Bradley Stoke BS32 8EF, UK

Phone: 01454 620771

Website

State: South Gloucestershire

City: Bradley Stoke

Zip Code: BS32 8EF

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Just had a gear service at the Giant store in Bradley Stoke. Roger in the workshop was knowledgeable, professional, efficient and friendly.  He diagnosed the issue when I dropped the bike off and took the time to explain the problem and how it would be fixed. What more could you ask for.

These guys fixed an issue that had eluded me and my local bike shop's efforts for months, fixing it in a day. Super helpful advice with some too with my wheels, really felt like Roger think that was his name in the workshop went absolutely above and beyond when it came to providing value for money. Extremely knowledgeable and helpful staff, fast repair, 10/10 would recommend to anybody.

Booked in with Paul for a 3DMA bike fit on my new build as, despite using the generic geometry set up from a previous bike fit it still wasn't quite right. I was absolutely blown away by the attention to detail throughout the process, and the use of technology was absolutely amazing. Paul took the time to measure what felt like a million different angles and metrics, used his vast knowledge to know which bits of the bike to tweak, which parts needed changing or adjusting, ultimately to produce game-changing results! My first ride out on the bike post-fitting was a very windy ride, but I still felt super strong and, despite the bike being one with very aggressive geometry Specialized Allez Sprint it still felt super comfortable for the 5 hours I spent in the saddle! Highly recommend!!!

Went in yesterday for a wheel repair and left the bike with them. Call first thing this morning the next day saying it is ready.  Really quick, good price and really friendly staff will definitely go to them again if needed.  Highley recommend.

Brilliant service from this store. I had problems with a new fast road e bike. I returned to the store several times. The staff were very helpful & tried to sort out the problem. I returned once again last week with the same problem & Alan offered me a full refund or an exchange for another brand new model. As I think the bike is great & my wife also has a giant road e bike & has not had any problems I went for the replacement. I would like to thank all of the staff but especially Alan for the great service. I would highly recommend this store if you're looking for great service.

Some fantastic customer service from the team in store. Gave me a thorough run through of my new Electric bike including how to prevent issues and how to keep it to the best standard. Really impressed with their after sales and ability to answer all my questions. Fast service and would throughly recommend..

Great service, the staff working there was very helpful and helped me pick my dream bike plus they answered all questions I had. Excellent customer service, highly recommend!  Edit! I've touched something I shouldn't have and the gears weren't working as well as I should, called the store and they fixed it for me plus explained how I can do it myself next time. Staff was very helpful, friendly and not condensending.

Can't speak highly enough, the whole team are knowable with a real understanding to e-bike issues. Had real problems with chain jump on gear change. Dropped off the bike and amazed to receive a txt "bike ready to collect" two days later. Brilliant they had a free hub body service kit in stock. Can't praise Alan and Roger enough.  If you've got a Giant don't mess about this is definately the place to go.

Really disappointed with their attitude. Due to availability issues I bought a Giant bike in Swansea as that was the nearest place with the model/size I needed. Had a problem with the power-meter as was told I could take it to any Giant store to sort it out. Bristol weren't interested and said they had no obligation and would charge labour on a brand new unridden bike. My wife and I were going to replace the 4 bikes that we had stolen from us recently, but I wouldn't go to this branch even if they were half price.

I took my bike there for a gear setup after a bad experience with another shop. The guy who dealt with me Emyr was excellent in his customer service, technical knowledge and ability to get my bike sorted. All staff seemed pleasant and ready to help. Highly reccomend.

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Willow Brook 20 meters

Willow Brook 40 meters

Willow Brook Centre 160 meters

Savages Wood Rbt 260 meters

Manor Farm Roundabout 380 meters

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Reviews, get directions and contact details for Giant Store Bristol

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