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Furniture Stop UK Limited

  1. Wembley
  2. Wembley Furniture Store

Reviews, get directions and contact details for Furniture Stop UK Limited

Furniture Stop UK Limited
"Shop modern and classy furniture at Furniture Stop UK for your bedroom, living room and garden. Pick your style, make a statement and purchase securely to turn your house into a home. We have a large selection of sofas, beds and home-wares for every budget and style. Come for our prices stay for our quality and value."
Address: London, Wembley HA0 3HS, UK
Phone: 020 3371 0020
State: Greater London
City: Wembley
Zip Code: HA0 3HS

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: furniture stop contact number, furniturestop
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Reviews
Bought 6 sofas that were in stock. 3 weeks later despite contacting the company I’ve yet to receive a delivery date. Very poor as we were trying this company out for our furnished Leeds property portfolio. I’ll hope to update this post when they confirm a delivery. Update. All the sofas were delivered eventually but all badly damaged. All were described as “made of high quality leather”. They are made of cheap plastic coated fabric. After countless emails trying to have this resolved I’ve got nowhere except Grace in customer service insinuating that we were stupid to believe they were real leather as described. Misrepresentation at its worst and no resolution for the damage on each sofa. No offer to take back under their 30 day returns policy that clearly doesn’t exist. Just AVOID this company at all cost!
Very good communication, 2 man delivery on time, dismantled and assembled the sofa in the room we wanted. However, sadly, they did not take the rubbish and that let you down. Apart from that the sofa is comfortable and fits lovely in the lounge.
Really impressed with the quality of my sofa, the first class service and the value for money. The customer care team are very friendly and professional, in particular Becki who I was dealing with. I’m very tempted to buy the matching chair and footrest today
Ordered sofa. They Took the money. Then Emailed immediately saying out of stock and need to wait 3-5 days for a refund. So if you want to Loan them your money for a few days and get nothing in return this is the place to do it. Now we can’t order another sofa until this money is returned. Total waste of time. Do not recommend..
I bought a chesterfield double bed £500, it arrived on time, and well covered with bubble wrap/packaging. I had a quick check and it looked fine. I left it in packaging as was renovating flat, then was on holiday. I then set the bed up but found the main piece of wood in the footbed was split so unable to attach main bracket for it. Making bed completely useless. I contacted furniture stop who said they would look into it, lots of back and forth eg they are waiting for manufacturers was talking to GRACE.. Now saying they won’t replace part, or give refund or swap bed for one that is not damaged as I’ve had it more then 14 days. Completely refused to help so I’m now stuck with a £500 bed that is not usable/fit for purpose. No response from them now so all I can do is report the business as it is performing illegal activities, trading standards, citizens advice and hope they actually get dealt with appropriately as they are not following the law and ally of customers are now being cheated. Never Use them.
I give it one star because I can't put a zero on it. My partner bought me an engagement ring. She is less than 9 months old and all her color is gone. They have changed it 3 times and the same thing always happens to her. I have taken her back and they say that she does not cover anything else her guarantee she is 2 years old, so I have put a claim form. I have a white gold engagement ring that is yellow and they have changed it 3 times... but to top it off they tell me that it could be because of the ph of my skin gentlemen, this is not the first ring I have!!!!! !!. Terrible experience.
This should be a zero .avoid at all cost .ordered on the 17th of September and still only got one sofa instead of 2 . One was broken on delivery .the delivery guys are rude and very unprofessional.cannot get anywhere as to where my other sofa is .I’m in the process of taking them to a small claims court to retrieve my money back .I would never recommend these to anyone which is a shame as the sofa I got is lovely but one is no good to me .UPDATE still no outcome yet I'm waiting on PayPal to make a decision on whether I can have a refund or not .I will update when I get a outcome. UPDATE: still no refund from furniture stop .I’m waiting until the 16 th of January then it will be 4 months .I will then be taking them to court and claiming compensation as they now have my sofas and my money .
The bed I ordered from this UK based online website was delivered quickly and is of great quality. I highly recommend them for all your furniture needs.
DO NOT UNDER ANY CIRCUMSTANCES ORDER FROM THIS TOTAL SHAM OF A COMPANY!!! SAVE YOURSELF THE HASSLE. I ordered a bew corner sofa from this sham company, it came and they put it together, it was only after a couple of days when I hoovered behind the sofa that I realised the lining at the bottom was all torn and the stitches were coming away at the seam on the corner piece. I contacted them by phone which was a waste of time as they told me to email and that they could not help. I emailed attaching pictures of the damage, and was told that their so called "technical team" would come out to my property on a Thursday or a Saturday to inspect the damage. Now most half decent companies would simply apologise for the damage and arrange immediately to send out a new piece...but ohhh noo not Furniture Stop!! They want to firstly inspect the damage even though pictures have been sent and then take away that piece of the sofa to repair rather than replace. So I'll have an incomplete sofa for god knows how long, I don't know when this farcical technical team will be coming I just keep being told wait for a call so causing a HUGE inconvenience to me and wasting my Saturday as I've no idea when or if they will even be coming!!! It's a complete and utter joke and to be honest the quality of their stuff isn't that great either!! Save yourself the hassle and steer clear of this company. Absolutely despicable!!
Avoid this company at all cost. They've send me a sofa that it's not even close to what I've seen in the pictures and I've announced them that I want to return the item. After one week of emails back and forth I don't know yet if a courier it's booked to collect the sofa, they stopped answering to my emails. Above that, they told me that I have to pay 66.99 return charges ‍ Even after I have agreed to pay this outrageous price, I still don't have a confirmation that they will send someone to collect the item.
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