Reviews, get directions and contact details for Procook Wembley
"When it comes to choosing kitchen and diningware nothing beats shopping in person. In ProCook stores you are always assured of a warm welcome and our highly trained staff are on hand to give you all the specialist advice you could need. Whether you are choosing a new set of cookware, a kitchen gadget or a beautiful new dinner set, our large range offers something for every taste and style.Reasons to shop at ProCook:Friendly expert advice - Our knowledgeable staff can answer all your questions;Choose your own sets - Build a bespoke cookware, tableware or kitchen knife set;Try before you buy - Get to know our products by trying them out for yourself;Home delivery service - Stress free shopping with easy store to door delivery."
Address: 52, London Designer Outlet, Wembley Park Blvd, Wembley HA9 0FD, UK
Popat Stores
1 km
Popat Stores in Wembley is an amazing place to shop! They offer a wide variety of ite...
Reviews
I've done over £500 shopping within a week at this Wembley store and the store in Tottenham Court Road combined! Their products so far have been amazing. This Wembley store is a lot better due to their care-handling, knowledge of products and deals. Customer service was great from Ibrahim in store, and another over the phone, and they provided me with a 20% discount which saved me just under £100. I love my products and can't wait to put them all in use.
I love browsing in cook shops and here is no exception. Friendly staff and lots of pans, knives and gadgets to look at and buy here. Great shop.
We visited Pro Cook on Monday to buy a gift for my chef [ 20 expensive Japanese knives] but the working gentleman looked at me with a DIRTY LOOK. He looked grumpy and not happy to serve me, ignoring my requests. I advise the company to have good salesmen in the future. Very poor service.
Thank you to the scarf lady for the best customer service and help! You doing great! Keep it up!
Went in procook Wembley to get a new frying pan for the kitchen. I got a very professional advise from Mahek. . Already tried the pan and very happy with the recommended choice. Thank you ProCook!
Such an unbelievably friendly place. The staff member was so knowledgeable and did everything she could to get us best value for money.
I recently moved and needed to get all new kitchen equipment. I found most of what I needed at ProCook. The staff were really knowledgeable and helped me get the best deal. Now I'm home with the gear and really happy with the quality.
Decent selection of goods and discounted prices. Gets busy at weekends
Beware! Cast Iron became extremely rusty in first use! Bad customer service! I didn't want to buy a Cast Iron dish of low quality and this seemed to be a good one. But just when using it for the first time it became covered with heavy rust. I got a replacement, took it from the box, and following the instructions carefully I gently washed it, oiled it and started cooking. When opening the lid I found it again cover with rust. Trying to communicate with the manufacturer's customer service - they refused to take responsibility and said that I used it wrongly. No product, cheap quality as it will be, is not supposed to have rust all over in first use!!!
They have a very good collection. And the staff are very polite and knowledgeable. But, I don't believe their warranty or guarantee policy. You are supposed to keep a paper receipt for all the 25 years guarantee that they promise. I mean a receipt that will fade away in a couple of months. Asked for an email receipt, but didn't get any. I can see in the older comments that there were faulty products delivered before. You just hope you get a better product. Chatted to a customer care executive online, who was impolite and rude. So much for the post sales service.
Directions to Procook Wembley with public transportation
Lakeside Way
190 meters
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440
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Wembley Stadium
220 meters
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223
440
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Brent Civic Centre
240 meters
440
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Wembley Arena
260 meters
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223
440
83
92
N83
Wembley Stadium
260 meters
Chiltern Railways
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