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Formula One Autocentres

  1. Crawley
  2. Crawley Car Repair

Reviews, get directions and contact details for Formula One Autocentres

Formula One Autocentres

About

Established in 1974, Formula One Autocentres set out with a mission to deliver a completely new fast-fit experience to its customers.

Address: Denvale Trade Park, Haslett Ave E, Crawley RH10 1SS, UK
Phone: 01293 561616
State: West Sussex
City: Crawley
Zip Code: RH10 1SS

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Terrible service. The car was booked in for two new tyres. On arrival told they had no tyre fitter and it would take 2+ hours. Returned 2 hours later to be told only one tyre had been sent and therefore couldn't do the job! They couldn't even be bothered to phone and let us know. A morning wasted wandering around third world Crawley. Will never use this company again.
My car was booked in on the 16.02.23 for an 11am appointment to have two new front tyres fitted - Not only was I delayed for nearly 4 hours but during this process these so called qualified tyre fitters broke tyre pressure sensors and completely damaged both front alloys by horrendously scarring the outer rims which can only be put down as total incompetence. A front wheel alignment was also apparently carried out and required adjustment. The alignment report that I was told I would get if any adjustments needed doing was and is no longer available. The Manager could do no more than to offer a full refund on my departure which he suggested would help pay towards costs on getting my alloys repaired, but once again I had to experience further delays in getting my money back. After many phone calls and emails my full refund which took several days was finally received. I certainly will never step a single foot back in that place ever again and would suggest that you avoid it like the plague. If you do decide to go there, then make sure you take pictures of your wheels before any works are carried out which fortunately I had already done. Oh and to top off my awful experience I’ve now just received a parking fine due to not leaving the trading estate within a 2 hour period This apparently according to Drew Simmons the area Manager based at the Crawley Branch is my own fault as I didn’t enter my registration in some tablet at their front counter !! So nobody told me to do this on arrival and they held the car for nearly 4 hours. Unbelievable !!
AVOID! This company have a parking agreement with the council, you register your details when dropping off the car so you can park for free. After doing the work, they park it back on the road without registering it.. costing you a parking ticket & debt recovery! Customer service is shocking even further up the line to management. Avoid!
I booked MOT. Two days before it was due. Paul the manager at Crawley explained his MOT man was sick so unable to do. I had already had a bad day as my mum had passed away that morning and had no time to rebook as was trying to sort out paperwork for mum. Paul took the time to find someone who had longer to wait for MOT and fits me in next day. We need more people like Paul at Crawley who went above and beyond to help me when I needed it most. Thank you so much. I will definitely recommend u far and wide, one happy customer x
Was recommended by someone at work as only recently moved dwn here , I needed service and mot I liked the pay assits option and the full service covered alot and the price was very good, my car failed the mot but I was quoted a very good price and the costings was fully explained and very transparent and seemed fair , the ppl there where very professional and explained things clearly I would certainly recommend and I will certainly use them again.
Absolute scumbags! User beware, they take advantage of young girls who have cars they like, by telling them their car is completely broken and undriveable, then offer to buy it off them for just more than scrap price! But following getting the car reviewed by an independent mechanic, there was absolutely nothing found wrong with the car! This was also witnessed with another young female in the queue at the desk saying, she 'could not afford the suggested repairs' and the staff offered to 'take it off her hands'! Reported to Motor Ombudsman and Trading Standards, pending investigation! The place also stinks of weed.
Took my Porsche 997 GT3 to these guys after they were the cheapest for two rear Michelin PS4S 305/30/19 - Arrived on time on Sunday at 11am, straight in for replacement. Steve who dealt with my car was happy to use the wheel removal tools Porsche provide to remove the wheels to avoid damaging the ceramic disks. Carefully and slowly removed & refitted the tyres checking to ensure no damage before and after then correctly pressured & balanced - Torqued to spec to finish. Steve was very helpful, polite and happy to help - regardless of the vehicle he clearly know's his stuff and has perfected his craft. Thank you for your attention to detail, you're a credit to the team!
Highly recommended I phoned up yesterday and asked about my wheel alignment and told me bring the car over and they did it straight away very friendly very polite and professional. Definitely come back.
I went in today to see if my air con could be re gassed. I had no appointment but was told there was no problem with me leaving it and they would call me when it was done. About an hour later, I had a call from Paul the manager I think to tell me my pollen filter was really bad and would I like them to change it too. This would apparently benefit me now I was having the air con done. All I can say is, thank you Paul. You went above and beyond with your help and advice today. I am so grateful and having the pollen filter done has really made the whole thing work better. Keep up the good work. You obviously know what you are talking about. All of your team were friendly and helpful
Massive thank you to the manager Paul at f1 who went above and beyond to help me when my car wouldn’t start, fitted me in and fixed the problem very quickly, he made me feel very welcome and I wish more garages had managers like him. He truly is an asset to the company and I will definitely be back because of how helpful he was. So thank you for helping a mum in need of a working car for her kids Paul.
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