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Fix Auto Crawley

  1. Crawley
  2. Crawley Car Repair

Reviews, get directions and contact details for Fix Auto Crawley

"Fix Auto Crawley is part of Fix Auto UK, a network of more than 110 independently owned, fully-branded franchised bodyshops operating across England, Scotland, Wales and Northern Ireland.We offer estimates on car body repairs, including dent removal, scratch repair, windscreen replacement, alloy wheel repair, air conditioning regas, wheel alignment as well as major accident repairs. Our repairs are guaranteed for as long as you own the car.We hold the British Kitemark for car body repair giving you confidence in the safety of our repairs, we pride ourselves in our customer excellence which is demonstrated by our Trustpilot reviews.Get in touch with our team today so we can get you back on the road."
Address: 35 East Park, Crawley RH10 6AN, UK
Phone: 01293 867034
State: West Sussex
City: Crawley
Zip Code: RH10 6AN

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Reviews
Kept up to date at every stage from the courtesy car drivers, estimators, and office staff who were all friendly. Work was completed in a quick turnaround and car left in a clean condition when received back.
Insurance company chose this bodyshop after a no fault prang from behind. I'm super impressed, the car was filthy when they took it in who wants to clean a dented up car eh?. Communication was excellent, they arranged an MOT when I realised that it would expire whilst it was in the shop. Returned the car to me spanking clean and you would never ever know it had a prang. Courtesy car delivered and picked up exactly when they said it would be, and happy to come to my workplace to do the handover.Services: Painting
Paint work was OK but can clearly see a colour difference with the new panels. Also the bumper was not detached so not a clean job. Customer service and communications was excellent
Terrible experience, not only did I wait weeks for them to even collect my damaged car and drop a courtesy car meaning I couldn’t get to work, I then waited months for the repairs. Car came back with panels that are a different colour to my car and terribly fitted. I was told if I wanted these to be changed they couldn’t provide another courtesy car. Therefore this was impossible for me as I need a car for work. A month later I was contacted about a parking fine that the car had occurred during my occupancy in a place I had never visited. Was told to provide proof and provided some which proved the guy who collected the courtesy car had it at the time of the ticket. Worst garage I have ever usedService: Body & Trim
100% rubbish. I wished I read the reviews before I left my car with them . Worst experience ever. Cannot find anything good in them. Bad behaved receptionist, worst customer service after charging the insurance company an awful lot of money. They had my car for a car and a half and not returned yet.Service: Body & Trim
My Insurance company allocated my car to Fix Auto Crawley. I was worried as i had read reviews and it wasn't a company I knew. Booking the car in was smooth and drop off was easy. Was told that I wasn't receiving a courtesy car in plenty of time and they had arranged with my insurance for enterprise to give me one. After a week i called up to get an update and they said they had to order more parts i would have appreciated a call to update me from them but calling to speak to someone is so easy i didn't mind. The car was fixed a day earlier than estimated and the work was done to a very high standard, with a 3 year warranty attached and they had cleaned in inside and out. Staff was friendly and the whole company exceeded the expectations that i had from reading reviews.
Had a pleasurable experience with this company, I found them to be punctual collecting and returning my vehicle. Extremely happy with the craftsmanship of their work. I found them to go the extra mile. The interior of the vehicle was cleaned to a high spec. Overall a 10/10. Would highley recommend the company. A Mustafa EdenbridgeService: Body & Trim
I was a little concerned over a number of negative comments published however I need not have worried. My car was returned to me having been cleaned inside and out and the repairs carried out to a professional standard. The staff were always polite and helpful and I was kept informed as to how the repairs were progressing. I can only say that on the basis of my experience I would certainly recommend them.
After looking at the reviews I must say I was concerned. The insurance company insisted I used this company, but I was pleasantly surprised. Not only were the receptionists very friendly and welcoming they were also very professional. I was kept informed throughout over the Christmas period and they were there at the end of the phone if I had any queries. Thank you so much for giving my car back not only fixed but clean inside and out.
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