First Direct

About

There's no link to Internet Banking here. Don't post account info. Call us on 03456 100 100 (customers), 03 456 00 24 24 (non-customers) Calls recorded

Story

We're first direct and the UK's most recommended bank*.

Open 24 hours a day, 7 days a week, we have a strict No-Robots policy. That means every time you call us, you’ll get through to a friendly human, no matter what time it is. You can also contact us online, through your mobile and tablet, or Direct Message us.

We offer you all the usual banking services, like a current account, savings, cards, mortgages, loans and insurance, but we’re different because we’re people people. We listen, we have a conversation and we recognise that it's your money, not ours. Your home may be repossessed if you do not keep up repayments on your mortgage.

We’ve been open for business every minute of every day since our launch in 1989, and we also find time for community, charity and environmental projects too.

Mission

Outstanding customer service. Award-winning products. Cutting-edge innovation. These are the things we hold dear to our hearts.

Products

We offer a range of financial services, including current accounts, mortgages, insurance, loans, credit cards and savings. Take a look at our website for all our latest offers.

Your home may be repossessed if you do not keep up repayments on your mortgage.