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Family House Chinese Restaurant

  1. Southampton
  2. Southampton Chinese

Reviews, get directions and contact details for Family House Chinese Restaurant

About

A Warm, friendly restaurant located in the heart of Totton Town Centre.

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Story

We are a warm and friendly Chinese Restaurant, located on the main road of Totton Town Centre.

Whether you're just feeling peckish, bringing the whole family, or even a romantic meal for 2, we are more than happy to welcome you into our restaurant.

There is a special lunchtime menu, in which you only pay for your main course, so your starter and desserts are FREE, and for the evening, we have a special "All-You-Can-Eat" buffet menu, with over 100 different dishes to choose from. And to top it all off, we have a fully licensed bar, serving soft drinks, beers, spirits, wine and champagne.

And if you just want a chilled night in, we have a delivery service available in the evenings, so you can enjoy restaurant taste, at takeaway prices!

So whether you sit in, or take away, we will provide you with the best Chinese food around!

We hope you enjoy your time with us at The Family House, Totton.

Address: 53 Commercial Road Totton, Southampton SO40 3AH, HAM, GB
Phone: 023 8066 3446
State: HAM
City: Southampton
Zip Code: SO40 3AH

Update Info

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Reviews
Me & my friend was visiting Southampton & we came across this restaurant. We were looking for vegetarian and found the vegetarian set menu . The portions were great for 2 people. We had six different items which were Sweet & sour veggies , veggies cooked in soya sauce, fried rice , chow mein & spring rolls . We got the egg fried rice swapped with mushroom one . Chuffed with the taste , options & service .
This place is our home away from home. They look after people! And the food is great - authentic, flavoursome, of a high standard. 4 stars for atmosphere because some might feel that the space could do with some freshening up. But it's an unpretentious place, and we love that. Dietary restrictions: They remember our dietary restrictions each time and we're building on an understanding, rather than starting from scratch and feeling awkward every time. They're hospitable! Kid-friendliness: Always makes a point of checking in with my kid.
Went for the hotpot buffet was really nice and great portions, the customer service was great, would definitely come here again.Food: 5/5
Ordered chow mein as I'd been ill and some starter bits to put in the fridge for when I feel better. They somehow sent plain boiled rice instead. Phoned to correct and they refused to do so unless I collected which obviously wasn't possible when ill! So I guess I get have plain boiled rice for dinner, thanks! The prawn crackers were free thankfully but smelt rancid, I'm not sure how you mess up prawn crackers that badly but it was disgusting. Starter bits looked ok but portions have shrunk, supposedly for two people and looked like two bites of seaweed. Definitely won't be ordering again and would recommend others avoid.
I was very disappointed with the lack of flavour and the greasiness of the food. I ordered a beef chow mein which had absolutely no flavour to it at all and a few very very chewy bits of beef. I would not use this takeaway again.Food: 2/5
I don’t usually leave reviews, but this was one of the worst meals I’ve ever ordered. The meat in the Chow Mein was gross - seemed like it had been cooked multiple times and was dried out. The beef in my side was spongy and overly sweet and the crispy seaweed which I usually adore in most places tasted only of old oil. Will not order here again, and I would advise anyone else to consider ordering elsewhere.
Asked for water 5 times, never got it. Didn't get any plates or cutlery, just got a small rice bowl with the curry bowl, when asked for plates he said they ran out? Cash or "bank transfer"never saw bank transfer anywhere, would be good if we were told about it before. Food is not worth it at all. RubbishFood: 1/5
kungpo chicken wasn’t battered and was just slimy chickenFood: 1/5
This is a good place to go if you're looking for spicy Chinese cuisines in Portswood Southampton. Have no problem at all for their authentic food and the hospitality. The reason I'm not giving five stars is because they only accept cash / bank transfer for dining in. They do delivery apps as well - caveat to those order via apps, they're very popular in store but running short of hands so the actual delivery time may not be precise.
I'm a pretty picky gourmet who doesn't hesitate to try new things. Nevertheless, I continue to visit here. I think this is one of the few places in Southampton where restaurant-level cuisine is possible at a reasonable price. As with some reviewer's opinion, I agree that the server's attitude seems rigid. The atmosphere of the restaurant is not attractive either. However, once again, considering the perfectness of the dishes, we have no choice but to go again.
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