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Everlast Gyms - Poole

  1. Poole
  2. Poole Gym

Reviews, get directions and contact details for Everlast Gyms - Poole

Everlast Gyms - Poole
Address: The Commerce Centre, Cromer Rd, Branksome, Poole BH12 1DN, UK
Phone: 0343 909 2672
State: Dorset
City: Poole
Zip Code: BH12 1DN

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info
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Reviews
One of the worst gyms in the area. Equipment gets broken then not repaired for weeks sometimes months. Outdated unhygienic changing rooms. Showers that don’t work properly. Steam room mouldy. 2 jacuzzis that haven’t worked since being a member. All the changing room benches ripped or damaged. Toilets leaking since being there - pungent smell of urine. Honesty would not waste your money on this place. Been trying to cancel my membership but just being handed around the membership department for weeks. See photos for evidence
Don’t was your money here on a membershipnThis gym got everything broken and the boss or the manager are not bothered to fix itnThe hot tubes in the pool section haven’t been fixed for over a year now and I don’t think they’re planning on to fixing them, the sauna sometimes works sometimes it doesn’t it’s an absolute joke.nThe gym even gets so busy that you can go on anything else because someone already took the thing you’re gonna go on next.nIf there price wasn’t so much for a membership per month I wouldn’t complain but for what I’m paying a month is a joke, at least they could lower the prices down if something are broken to make up for it but no, I’m getting robbed blind!nI only go to this gym because it’s close to where I live but absolutely rubbish, don’t waste your money here. If I could give this zero stars I would
Such a shocking and disappointing experience with this gym. I was a member when it was DW however since being taken over by Everlast nothing has been done to improve facilities. Chunks of walls are missing, mold and mildew around, nothing is ever clean, clumps of hair and dust everywhere. Broken equipment ours totally shocking. I joined on the back of being a DW member and signed up to a 12 month contract - once I saw the facilities I asked to cancel and was denied. Totally appalling.
Everlast Gym in Branksome has a fantastic team of staff, but unfortunately, the machines have been broken and not working for months. Despite reaching out, the company hasn't taken any action to fix the issue. I pay £40 a month for membership, and it's frustrating that the machines remain broken. I requested to cancel my membership due to this ongoing problem, but I'm being told I have to wait another month and a half. This is unacceptable!
The gym is alright, but the staff so far do not seem to care whatsoever. Currently got a complaint in process because I set membership up at the counter with a staff member who i’ve since been told was in her first week of working there, and was totally unsupervised. She explained nothing about the process to me, and took skeleton details that normally wouldn’t even let her set an account up so much so that not even payment details were taken and debt was mounted up for a month’s worth on my account. This issue was only fixed because I noticed myself that there was outstanding payment required and connected the dots thinking “hang on a second how the hell am I even paying for this” a month or so later.nI then went in to get it paid and sorted and was told by the same girl that it was now all sorted, and went about my day.nFollowing on from this I tried cancelling immediately I pay for the monthly package which is the most costly so I can cancel whenever necessary but was met with a notice of debt still being outstanding and it appeared after consulting the reception that this was due to the staff member only taking payment for the second month and the first month STILL BEING OUTSTANDING.nnI told them I needed to cancel due to a change in circumstance and I’m beginning studies soon, and was told I can’t cancel without paying the outstanding amount and then they’d try requesting cancellation. Aidan told me about two/three weeks ago that he can’t cancel it til it’s paid and we agreed that I’d come back in on the 25th payday and get it paid and cancelled, and he assured me that there would be NO FURTHER PAYMENTS TAKEN. This was not the case and despite being told by the staff that I would not be charged any more money, I have been. And so far there is no sign of this being amended after emailing and speaking face to face with the team, explaining multiple times in full depth the timeline of how this has all happened.nnAfter noticing the money had been taken despite being told this WOULD NOT HAPPEN, I decided to call the gym and spoke to a lady who asked me to email the story and she’d be speaking to head office.nI explained that I never had anything explained to me whatsoever about this and asked that they cancel it immediately. So at my inconvenience, I then on the spot forked out the outstanding £40 that I thought had already been taken but hadn’t because the lady did not take it even the second time all so that I could then request cancellation.nnI asked for them to bypass this month of notice because nothing had been explained and used the lack of account details as an example of the poor service I’d received which shows that any process this gym had not been followed properly whatsoever.nI’ve been told to leave it with the reception manager Leila/Layla or however you do spell her name, and so far she has been helpful but I have not heard back in about 5 days since being told to leave it with them, and have chased them via email which I’ve had no replies back on whatsoever the couple times I have tried the exact email they provided me.nnAll in all, I will recommend that everyone avoids this gym. It is not a team that you can trust, the gym equipment is always broken, it’s always warm as hell in there and the steam room is currently out of action as well. Not worth the cost when The Gym at Nuffield costs like half the price and is way bigger.
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Everlast Gyms - Poole map

Directions to Everlast Gyms - Poole with public transportation

Wroxham Road 150 meters
16
Wroxham Road 180 meters
16
Recreation Road 220 meters
15
736
U2
Sheringham Road 220 meters
16
Recreation Road 230 meters
15
736
U2

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