Enterprise Rent-A-Car

I had to write a review for Enterprise Rent-a-Car Hove, because the service so just soooooo good! Nothing was too much trouble including picking me up from home at the start of the hire period and dropping me home when I returned the car. Not only that, but I hired the car with a view of claiming the cost back from the insurance company, but we little information they managed to arrange to bill the third parties insurance company direct. Top class service!
5 7 years ago (01-02-2018)

Booked a standard car that was meant to be a diesel. Got given a petrol insignia. Company fuel card only authorised diesel fuel so had to spent in excess of 100 quid to travel 300 miles. Also charged more for rental then stated on the reservation! This branch has gone downhill very badly. Staff insisted on the extra insurance excess protection and roadside protection costs. When I insisted it was MY choice, I was thrown the fob to the car and told to await an inspector to sign the car out. My advice, treat your customers better or I will be using choice Vehicle rentals from now on!!
2 7 years ago (23-02-2018)

From booking through to return and at every point of contact the staff couldn't have been more helpful. The only suggested improvements are: 1. Saturday closes at 12 therefore I paid for 2 days and therefore had the car from 8.30am Friday until 12 Sat. Also closed Sunday 2. Choice of car - I upgraded on the day, however I would really have liked to actually chose the car type I was driving. I asked for a Fiat 500 however it was short notice and it wasn't available.
5 7 years ago (02-02-2018)

Expensive for a simple van hire, but got me out of a tight spot.
3 7 years ago (07-04-2018)

Rented a van twice and both times was a breeze. Easy to book and they have you on the road in no time at all. Highly recommend.
5 7 years ago (09-10-2017)