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Enterprise Rent-A-Car

  1. Worthing
  2. West Sussex Car Rental

Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
"Looking for a car and van hire near Worthing? Whether you're renting for leisure, replacement or business, Enterprise has you covered with daily, weekly or long-term hire car and van rental. We offer great rates from our wide range of modern vehicles to suit your every rental need. Renting with Enterprise is easy, hassle-free with no hidden costs. We pride ourselves on exceptional customer service to ensure you have a great rental experience."
Address: 175-177 Tarring Rd, Worthing BN11 4HL, UK
Phone: 01903 229210
State: West Sussex
City: Worthing
Zip Code: BN11 4HL

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
BIG thumbs up for Enterprise Worthing branch! A special shout-out to Emma and Dan!nnEmma set me up with my hire van on the day I picked it up. She was really thorough and took her time explaining everything. Sorted out a phone holder for me and spent time showing me around the van. It all felt very chill which I was grateful for!nnDan answered the phone when I called one day before my pick-up with some questions. He was really cool and sorted out an upgrade for me at a good price so that I could be sure I'd have a big enough van to fit all my belongings in once I'd got to Wales. He was the one who I handed the van back to and again... was really cool and lovely!nnWould most defintely hire from this branch again!nThanks guys :
Laura was great, she helped me with check in and it went all smooth. Similarly when I came to return the car, I was served by Natasha, another amazing representative. Both were amazing and made my experience amazing
After having my van crashed into my insurance company used enterprise to supply my cover vehicle. Great team at worthing. They always made sure I had a vehicle. We're really quick to respond and move things about if I needed another vehicle. I think James is his name the manager. Really helped me out. Made everything super smooth and took all the stress out of making sure I stayed on the road. Would only ever rent from them in the future.
Had a van booked for 0830 with a busy day of timings to adhere to.nnWas told the van I booked had a crack and that I had to wait until after 10am for another customer to return another van. These things happen, and I suppose it's not the fault of the staff, however I was offered no form of compensation or anything for this genuine major inconvenience. Wasn't even offered a drink while I sat here for over an hour waiting... I'm still waiting so it could eventually be longer. I popped to the local coffee shop to buy my own coffee since sitting here watching every other customer turn up and pick up their vans instantly is highly grating.nI'm not even sure they apologised, if they did it was highly insincere.nI'm sure when things are going smoothly, this branch of Enterprise it great. It's how one shows up when things go wrong that counts, and on this occasion, they failed.
*Worst experience I’ve ever had with Enterprise.*nnRented a car from the Worthing, UK branch and ran into tire trouble. Roadside assistance sent by Enterprise told me to return the car and drop the keys in their Dropbox — which I did exactly as instructed. Days later, I was told the keys were “missing” and charged over $600 with zero proof, despite following up for 60 days.nnTo make it worse, they also billed me for an extra day, even though I only had the car for one. Emails and calls were ignored or bounced between departments. It took 10 emails and multiple calls just to get a vague response. Eventually, Enterprise’s own return department admitted they had no idea why the Worthing branch overcharged me by $300 and told me to “get in touch with them.” I told them — believe me, I’ve been trying.nnAbsolutely avoid this branch. Disorganized, unresponsive, and downright shady.
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