Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Address: Car Rental Centre, Glasgow Airport, Paisley PA3 2ST, UK

Phone: 0141 840 1300

Website

State: Renfrewshire

City: Paisley

Zip Code: PA3 2ST

opening times

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM

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Reviews

When we got the car we told staff about marking on the car and we were told that was not an issue. We were told that it was not significant enough. We picked up the car in the evening so could not take clear pictures and again was reassured there were no issues.. I also explained that the parking camera/sensors were broken and I was told it was just because someone was standing next to the car. The sensor was broken and beeped the entire trip. We also waited over an hour outside for a car seat that we reserved in advance.nnWe returned the car with no indication of issue and was told the car was in good shape. A few hours after returning the car I was told there was tire damage that we would be charged for. There is no proof that this is the tire of the car we used.  I have asked to be called back regarding this and have not had any response. Furthermore according to regulations a renter is not liable for the full cost of the tire. IF there had been damage caused by a renter, the renter is responsible for the remaining useful life of the tire. Enterprise  lists that the average useful tire life is 40,000 miles.nnToday I see a charge on my card for enterprise with no invoice, context, email or detail. As an avid traveler Enterprise has been my go to. This will not be the case anymore.

Avoid these people. They will overcharge you for fictional damage.nCar, staff, collection all fine, even good.nThe rating is because these guys are thoroughly dishonest and fully justified their growing reputation as crooks who overcharge customers for tiny marks. Check Google, these guys are famous for it. After returning car out of hours, I received an email saying they would be keeping my £500 deposit because, they claim, one tire has a cut in the sidewall. Quite apart from the fact that one tire does not cost £500, they included a picture which very clearly shows a surface scratch not a cut - effectively zero damage. They almost certainly never change the tire and recharge everyone for the same non-damage. Unfortunately Enterprise pay staff commission for spotting chargeable damage to cars and that policy encourages this kind of unscrupulous nonsense.nI wrote to the branch manager to express my dismay and rejection of the overcharging and, predictably, he completely ignored me.nIf zero stars was possible, I would award it to Enterprise. There are several honest hire companies at the airport. Use Sixt or Europcar, they can be trusted in my experience.

Excellent collection of a first rate car at the airport. Staff  Darcie was friendly, quick and professional. Car was lovely, handover just as impressive. Well done all.

Car was good, people were good.  Key had a low battery problem which should have been noticed.  Final inspection was quite detailed especially around the wheels and trims.  All was ok, but not something I usually confirm when checking out a car, would have been nice to be informed to check the wheels beforehand.

I hired a car for 2 days. The car size I wanted was not available and they offered me a smaller car, we were only 2 people so was able tonAccept it, of course I paid less because of this.nMaddie was very nice and welcoming, the pick up was pretty quick and drop off also was straight forward.nNote that full insurance on pick up is more expensive than the day rental, was around £30 extra per day.

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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