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Enterprise Rent-A-Car - Birmingham Spring Hill

  1. Birmingham
  2. Smethwick Car Rental

Reviews, get directions and contact details for Enterprise Rent-A-Car - Birmingham Spring Hill

Enterprise Rent-A-Car - Birmingham Spring Hill
"Looking for a car or van near Birmingham Spring Hill? Enjoy hassle-free, easy rentals with Enterprise Rent-A-Car. We pride ourselves on going the extra mile for our customers and have a large range of cars and vans. Choose your vehicle rental from our deals. Book your vehicle today!"
Address: Springhill Spring Hill, Arley, Birmingham B18 7AH, UK
Phone: 0121 454 5811
State: West Midlands
City: Birmingham
Zip Code: B18 7AH

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Really polite and helpful staff at this branch.... This has been a really good experience from pick up to drop off. Thanks for your help Definitely recommend spring Hill Enterprise
Friendly staff, always quick and easy to hire a car or van.
useless! Booked thro their system. Told me they had availability, so made arrangements 10 minutes later get a call saying they don't have immediate availabiluity and that I had to pay by credit card even tho site says availability and debit cards accepted Sort your site out waste of time!
Swift and professional insight. Was involved in an accident during a long weekend. Spoke to a few members of staff, who made available a vehicle right after the bank holidays early in the morning. Of whom Lauren has been the most helpful. Recommended me a Ford Galaxy Ecoboost 2.0 diesel twin turbo dual-clutch-shift auto Unbeatable torque whilst climbing uphill at less than 2k rpm. Extremely comfortable and smooth driving experience whilst maintaining a satisfactory fuel economy. Highly recommended.
The vehicle we rented was is a bad state. The mangement and personal don't take clients serious. Totally off the cuff, no proper explanations or documentation. On top of that no willingness to accommodate any complaints. Never again will I rent here.
Went in to collect a vehicle a young lady called Chloe was great help Thank you…..
Returned a vehicle today And had the best customer service I have received from enterprise as I’m always picking and returning vehicles Thanks Tayyibah
Very very disappointed with the staff at this branch! I’ve been nothing but disappointed since yesterday. I purchased a hire car for work was contacted by email with the hire confirmation. In my confusion as I initially was told the hire would start from Saturday but since I received the email on Friday I called to confirm so I could be present at my home for delivery. An agent called Amy continuously advised me that of the delivery of my vehicle being that Friday between 3-5. Okay so I knew I’d need to make arrangements for my building parking to be free to for hire vehicle and to leave my office in enough time to work from home for the reminder of the day whilst I waited for the hire vehicle. I waited patiently until 16:50 as the branch closes at 5 to ask about the hire since the distance to my address from the branch is 4mins driving?! I new agent picked up and after checking his systems and placing me on hold for 5 useless minutes returned to tell me that the hire actually isn’t booked to begin on Friday but actually 10am the next day Saturday morning. He gave me an unsympathetic fake apology and assured me that I would definitely receive the hire vehicle by 10am the next day and THAT HE WOULD EVEN CALL ME the next morning once the vehicle would be dispatched to my address! It is now exactly 10:15 of Saturday morning!! I’ve been awake since 8:30 to make sure all morning errands had been done and that I was ready and available for their promised 10am arrival. As you can see I’m currently still disappointed and typing this review as I wait for this promised vehicle! I refuse to call the branch to only be met with lies and fake promises. As a customer I have had my trust broken and the service feels fake and detached! I will do my best to never use this branch again but to be honest probably won’t use enterprise as a whole! The sad thing is I used to be a motor claims handler, who referred policyholders to ERAC for their courtesy car cover and I can now understand the reason for so many complaints regarding the branches!!
Very good very nice service from guys at the wash bay and the young Asian girl on the service desk
Members of staff with wonderful and grades to Tom & Adam & Taibah that drop me off..
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Enterprise Rent-A-Car - Birmingham Spring Hill map

Directions to Enterprise Rent-A-Car - Birmingham Spring Hill with public transportation

College St 140 meters
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Spring Hill Island 170 meters
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87
89
Spring Hill Island 240 meters
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882
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8C
Heath St South 270 meters
82
87
89
Cope St 340 meters
847
882
8A
8C

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