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Ellis Brigham Mountain Sports

  1. Manchester
  2. Manchester Clothing Store

Reviews, get directions and contact details for Ellis Brigham Mountain Sports

Ellis Brigham Mountain Sports

About

Premium outdoor retailer, catering for all your mountain and winter sports needs.

Address: 130 Deansgate, Manchester M3 2GQ, UK
Phone: 0161 837 6140
moc.mahgirb-sille@retsehcnam
State: Greater Manchester
City: Manchester
Zip Code: M3 2GQ

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Came here to buy climbing shoes. Gold standard for customer service. Spoke to Joe who was very knowledgeable and extremely helpful. The rest of the staff also seemed very attentive and focused on helping. Highly recommend for all footwear needs.
Always great costumer service and such a wide range of backpacks. I had quite specific requirements about a backpack and Ben was really helpful at explaining all the features and helping me find the best option. Thank you very much!
Good range of climbing shoes. I had only been bouldering a couple of times prior and found the rental shoes just would not fit right. I was assited by Rob who was very knowledgable, and to be fair avoided the hard sell and at first suggested I stick with the rental shoes for a few more sessions before taking the plunge and buying my own pair, i was insistent on getting my own shoes and he took my measurements and tried several pairs before finding the right ones for me. Could not have been more helpful and will definitely be back.
Shout out to Ruth who was helping me with a custom foot bed to fix the numb toe problem I get when snowboarding. However after asking for advice from another team member, my boots are the wrong size in the first place. It would've been easy to sell me the custom foot bed I was hoping for but I would've ended up with the same issues. Will be returning once I've returned the existing boots!
Tom very patiently worked with me to find the correct pair of boots for my slightly awkward feet. The friendly, helpful and knowledgable assistance was much appreciated.
Went in to check out some Hoka walking boots & ended up leaving fully confident on my foot size & insole requirements. There was a chap would measured my feet told me what I needed to buy to make my weak ankle issue get better, much more than I got with my physio & with absolutely zero pressure to sell. Absolutely delightful place to visit. I would have bought there and then if they had my size in stock. Top service & friendly staff.
Overall, the store is decently organized, and they offer a wide range of products. However, when I tried on climbing shoes, instead of asking if the size was suitable or if I needed the other shoe to try the full pair, the consultant just boasted about his expertise. When I inquired about any discounts on footwear, I was told they never have discounts. It seems like they consider themselves too cool, and when asking about discounts on Black Friday, the response made me feel as if I were being impolite. It's strange that this store was recommended by neighbors who are so friendly and customer-oriented that they are willing to guide customers to competitors with a broader range of products in a specific category.
Visited here with my partner to find shoes to walk the camino.Rynn and Charlie couldn't be more helpful, they paitently tried every shoe to help me find the right fit.Unfortunately they noticed that my right ankle bone was quite low,and this is the reason why I've been struggling to find the right footwear.they advised me to go to a podiatrist, which I've been thinking about doing..The staff in this shop are excellent, I can't rate them enough..
Excellent service, high praise for the salesman, spent a lot of time explaining different types of Hoka trainers, thank you.
Good Friday 07/04/23: not my first visit to Ellis Brigham. Over the years I have been many times for myself, with friends and for the Scouting Association. However, today's review is purely down to the exceptional level of service received from the Manager, about an issue I had about my most recent pair of walking shoes purchased February 2023. Having only had the North Face Hedgehog Fastpack Hiking Shoes for a month, worn everyday during a month tour of Asia, they became cracked and creased across the top toes. My last pair lasted 5 years. Although not a manufacturing defect, I was told, the fit was not quite right and thus contributed to the wear & tear. My feet were measured for the first time in years and an alternative pair were offered. Having tried on 3 pairs, I decided on the North Face Lightwave Future light Walking Shoes fit the best. [photo: old v new]
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