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Dunkerley's Seafood Restaurant Hotel

  1. Deal
  2. Deal Restaurant

Reviews, get directions and contact details for Dunkerley's Seafood Restaurant Hotel

Dunkerley's Seafood Restaurant Hotel
Address: 19 Beach St, Deal CT14 7AH, UK
Phone: 01304 375016
State: Kent
City: Deal
Zip Code: CT14 7AH

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Reviews
Terrible customer service paid £8.95 for peach bellini that was like washing up water, zero peach and meant to be some type of puree, asked to change to anothef drink and told had to pay full price for a new one, ssid no then tried to charge me extra towards another one, young staff had to keep phonjng manager to ask - then decided just wanted to leave snd requested refunded - another call to manager then offered partial refund - have never been treated so badly as a customer - told them to keep partial refund ! As would never want to come back. The barmaid tried the drink and even agreed it didn’t taste good. Not staff fault, obviously not trained, no manager on site and appalling customer service skills. Another couple witnessed all the conversation and even told me I had to go to reception to speak to barmaid. Don’t waste money go somewhere where cocktails are made properly with correct ingredients.
Went to the restaurant earlier and had the oysters and the scallops. Was immensely below average. Oysters were tiny with loads of bits in em. Weren't shucked very well. Scallops were too nicely plated for what they were. Deffo from frozen. Waiting staff were nice.
We checked before booking a table for Sunday lunch that they could cater for a disabled person in a mobility scooter. They said yes, no they could not. Food to salty and swimming in gravy, service very poor. We gave up after two courses paid and leftService: 2/5
The quality of the food was decent, but we found the pork to be quite tough and chewy. On the positive side, we really enjoyed the oysters they served. However, we did experience some frustration with the service as it took a significantly long time for our orders to be served. Despite these issues, we appreciated the overall dining experience.
Didn't stay, only called in for lunch which was really good again. Well worth dropping in cooked fresh. As they don't serve easy dining pizza,and burgers. There are never too many children there.Service: 5/5
AVOID RESTAURANT AT ALL COSTS. Not only are the portions incredibly tiny and expensive, the quality of the food is astonishingly bad. This was hands down the worst meal I've ever had. Half of the fish fillet on main course was stone cold, while the other half was hot, clearly indicating that it had been microwaved. You should be ashamed of the food coming out of that kitchen, you are seriously putting people's health at risk. Whatever you do in life, do not come and eat here.
Really lovely staff, breakfast nice. Room a little tired but all good for price, sea view was beautiful. Thank youRooms: 4/5
Great independent hotel. Rooms were a tad outdated but perfect for a few days In Deal. Ideal location with excellent service. Great breakfast as well.Rooms: 4/5
Warm prawns, Lamb with dauphinoise virtually inedible. Head waitress had slightly bad attitude. Had to ask for things that were included in the menu or obviously required.
My sister in law and I had a wonderful time, the staff were really friendly, helpful and professional. Our room was warm and cozy. We had a delicious, relaxed dinner and then shared a cheese plate with port. It was a significant birthday and we felt very special. We both slept very well, even though it was the night of the storm. Breakfast was plentiful and tasty. We would both love to come again thank you
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