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Reviews, get directions and contact details for Deal Beach Parlour

Deal Beach Parlour
Address: 57 Beach St, Deal CT14 6HY, UK
Phone: 01304 374120
State: Kent
City: Deal
Zip Code: CT14 6HY

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
Absolutely terrible. Staff were incredibly grumpy, rude and borderline confrontational. Could not see any reasonable excuse for their behaviour - many staff and not many customers = not over-worked. Food was so-so, but service was absolutely appalling. Should rename the place 'Fawlty Towers Beach Parlour'. Every single member of staff was miserable, rude, surly and apparently resentful that annoying customers were taking up their valuable time. We watched as customer after customer received the same level of surly, unfriendly rudeness; one particularly bad example was a sweet, excited little girl asking for an ice-cream cone, only to be resentfully served by a grumpy, unsmiling member of staff. Another member of staff dropped an order on the floor and then swore loudly, in front of families and children. Everyone working there needs to do some basic training in customer relations. We will never, ever go there again. Be warned!
7 years ago (11-04-2018)
Great food and fabulous service at this lovely family friendly eatery.
7 years ago (30-04-2018)
I've been coming here on days out since the 1980's it was good then and it's great now
7 years ago (06-04-2018)
Not the widest range of ice creams, but on the whole a great place to go.
7 years ago (18-04-2018)
I have been coming here for the best part of 19 years, great choice of hot and cold drinks, great range of snacks and ice creams, and friendly ,chirppy staff.
7 years ago (13-03-2018)
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