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Dunelm

  1. Nottingham
  2. Nottinghamshire Furniture Store
  3. Nottingham Furniture Store

Reviews, get directions and contact details for Dunelm

Dunelm
"Dunelm is a leading homewares company dedicated to helping everyone create a home they love. For over 40 years they've brought together great value and expert knowledge to create a wide range of beautiful and practical products. From everything that makes your home tick to everything that makes it feel uniquely yours, Dunelm makes it easy to shop bedding, furniture, curtains, blinds, rugs, lighting, home decor, kitchenware, and more, with over 170 stores nationwide. In store or online you'll find something for every style, from classic designs to the latest trends, or let Dunelm's experts create something extra special just for you with their bespoke Made To Measure curtains, blinds, or lamp shades and Made To Order upholstery services."
Address: Portal Retail and Business Park, Queens Dr, Nottingham NG2 1AL, UK
Phone: 0115 924 4200
State: Nottinghamshire
City: Nottingham
Zip Code: NG2 1AL

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
Very pleasant shopping stroll around the amply stocked store. Purchased the goods we required with ease and comfort. We didnt visit the Eatery Area on the 1st floor. It was about 60% occupied, so I guess it is rated well by customers. Car parking spaces are a tad tight, but certainly manageable with care. Well done Dunelm.
Was looking for Made to Measure for blinds. However interaction was extremely disappointing. The staff was more focused on what's not possible rather than suggesting alternatives. Almost felt like someone has been forced to come to work while serving notice period :. Having said that, I must say, she had high customer focus ensuring we don't end up purchasing something from such a high disinterested company.
Popped into this store today as it was close to the Nottm Canal where I was walking This store is HUGE with an immense range of products for the home and at very reasonable prices. There is also a cafe. I bought a throw for my settee and very pleased with my purchase. The city tram passes Dunelm so the store is very accessible but also with large car park.
I went in before Christmas looking for "Made to Measure Curtains". However the interaction was extremely disappointing. I in fact feel that the process was just to much hassle eg. emails promised and nothing, phone calls promised and nothing. Amending quotes without explanation. When asked has the "sale" discount been applied the answer came back "Yes its been subtracted automatically", when they really meant was no it been added as the price has gone way up. I provided photos measurements and the fitter has been out and confirmed my measurements, so the increase seems for the sake of it. Then for the staff to say that they "must be some misunderstanding" meaning that I have got it wrong, not when you have it in black and white on there headed paper. Well that was the fine straw, I have now chosen to go elsewhere where I will be treated as I treat other people, with respect. You have been warned.
It is very difficult to find a member of staff to gain assistance. The haberdashery items that I required were in an area, at the farthest corner plus it was on the first floor then there was only a minimal amount of products. Luckily there was a working lift, if not it would of been a wasted journey. They would of lost a customer, as I was would have gone to another provider for my items. The girl on the till gave the impression that she definitely did not want to be there. She looked terrified when I offered cssh to pay for my items, after a considerable length of time she calculated my change, then she asked me to check if she had calculated correctly. Don't schools teach basic maths anymore? I taught my children about money issues as they were growing up, adequately for the age of the child. While they were in primary school they also taught the basics of dealing with money, they were then taught more extensively whilst they were studying during their time at secondary schools. Children of today do not use money, and could not tell you what the price of each item was, because they just flash there credit cards and off they go, as if money flows out of their credit cards, they must panic when the statement arrives, then they will just get another credit card to pay the first statement, it's a vicious circle.
We went in store fir a luggage scale. I checked on line that it was in stock before we went. As we couldn't find the item we asked a member of staff who said that there should be just one in store. She checked and said that the stock information hadn't been updated so actually the item was out of stock. The girl we spoke to was very helpful but the website was poor.
Great experience as always. There was a lady named Darya who helped me to collect my items that I ordered online earlier than it was supposed to be ready. Also, enjoyed my favourite apple Pie and coffee at Pausa Cafe.
A great store with great products, therefore, in the curtains sector, a terrible service, I believe that it is not in the right place to work, as it does not have the attitude to serve the customer. Looking at the other reviews this problem has been coming for months. Stunning that management takes no action.
Excellent service in the shop. However the café is one of the slowest I've ever experienced: 15 minute wait in a relatively small queue for the till, and then another 20 minute wait in a not-very-busy cafe for a toastie. It's a good job they sell bedding downstairs: you may end up needing to camp here for the night until your food arrives
This is a huge home furniture and retail shop. They have a lot of selection for home and kitchen stuff. Nice bedding stuff too but unfortunately i didn't get the stuff i was looking for. They have long opening hrs which is good.
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Dunelm map
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Directions to Dunelm with public transportation

Queens Drive 60 meters
L5
W1
Castle Bridge Road 60 meters
49
49A
49B
49X
L5
Meadows Way West Tram Stop 140 meters
TRAM
NG2 Homebase 170 meters
49
49A
49X
Portal Business Park 180 meters
49
49A
49X

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