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Dr Mona Mahfouz

  1. West Midlands
  2. West Midlands Doctor

Reviews, get directions and contact details for Dr Mona Mahfouz

Address: 176 Stourbridge Road, Dudley, West Midlands DY1 2EU, UK
Phone: 01384 77194
State: West Midlands
City: West Midlands
Zip Code: DY1 2EU

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 8:30 – 11:30 AM
Sunday: Closed

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Reviews
Not happy at all. I rang the surgery for results of my recent MRI, I was told I needed a routine appointment so I made one there and then. I wrote it down . I attended said appointment today at 10.10 only to be told I had no appointment booked . I said it was definitely today the receptionist said well I can't find one. No apology at all , after a while he said I'll make you another for next Saturday . Not good enough
8 years ago (29-04-2017)
I have only recently joined last year to this practice this will be my 3rd official appointment, first appointment I waited 25 minutes, that was my official signing with the doctors surgery, 2nd appointment 20 minutes wait, and today my appointment was made for 15.10 I am still sat waiting after enquiring and being told doctor few mins late problem with car that was at 15.30, when I arrived I used computerised sign in, it made me aware I would be waiting extra 5 mins due to doctors delay, it is now 15.50 I am still waiting! I understand delays, whatever happened to time keeping??? We arrive late will not be seen! This is not a reflection on the reception staff or surgery, they are left to deal with the issues caused by miscommunication.
8 years ago (06-03-2017)
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