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Dr B F Cook-Fieldview Surgery Dr Cook

  1. Hull
  2. Beverley Doctor

Reviews, get directions and contact details for Dr B F Cook-Fieldview Surgery Dr Cook

Address: 840 Beverley Rd, Hull HU6 7HP, UK
Phone: 01482 853270
State: Kingston upon Hull
City: Hull
Zip Code: HU6 7HP

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Need an appointment and rang up 4 times and there is nothing. I spoke to a receptionist last Monday who said there was not taking bookings till Thursday and I rang this morning and they said they won't take bookings now.
Nobody has the same experience and this is mine. Dr Cook can be helpful at times but not always, and the Practice Manager seems to think her staff can do no wrong so not keen to address any issues to improve things for patients.
Simply don’t care auntie as lung cancer done absolutely nothing from day one .
what can i say apart from i have never received such outstanding service from a GP. we moved here a couple of years back when Faith House moved. the 3 times I have been ill been dealt with straight away. this time i phoned the surgery at 09.30 x dr cook phoned me back at 10 and I went in at 11 for check up and bloods. a phone call a couple of days later to go back in. professional and gets to the route of the problem. after nearly 50 years of smoking one session with him and the decision was made. i have now not smoked for 18 months.
Receptionist at the surgery have given me better advice than Dr Cook, I was given medical advice by him "nothing can be done for you" only to be told at a later date by someone else, no that is incorrect and you shouldn't have been told that. After 2 MRI's given the results in a 20 second phone call with no recommendations for on going care / treatment... would not send my dog here.
Thankful for this local practice. Have always been good for our family and the nurse was great when the youngest needed his jabs.
A nice small practice. Dr Cook listens and provides care which considers the wider context of your health. In previous places doctors were far too quick to write a prescription and kick me out. Nurse I saw was fun to talk to and put me at ease. From my limited experience, the comments about receptionists seem to have substance, where they will talk amongst themselves rather than "getting up and going"; perhaps this is a reflection of how busy or lack thereof the surgery was at that given time. Location is great, with a boots pharmacy practically next door, with a conveniently serviced bus stop outside with disabled parking facilities at the back of the surgery. Prescription ordering and collection is a breeze, and the surgery offers plenty of services via system-online. Very useful and convenient to reorder prescriptions or book/view appointments, as well as your entire medical history should you consent. Definitely an improvement over my previous experiences with practices.
Dr Robson is extremely rude and condescending. She does not have sincere empathy or understanding.
Very good service,proffesional health care.Reception is helpful and usually I don't wait too long in queue's.
Dr cook OK now helping more but the receptionist bit has not changed its all ways rude and laughing at you while your on the phone to them puts the doctors down a lot and a lot have said this they should have receptionist that are happy to be there helping like it used to be not laughing at everyone and beening mean I've been there since I was little and they use to have gd staff but not now gone down hill
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