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DoubleTree by Hilton Hotel London Kingston Upon Thames

  1. Kingston upon Thames
  2. Kingston Upon Thames Lodging
  3. Kingston Upon Thames Embassy

Reviews, get directions and contact details for DoubleTree by Hilton Hotel London Kingston Upon Thames

DoubleTree by Hilton Hotel London Kingston Upon Thames

About

Just minutes away from the hustle and bustle of downtown London, you’ll find our DoubleTree by Hilton Hotel London Kingston Upon Thames.

Address: 1 Skerne Rd, Kingston upon Thames KT2 5FJ, UK
Phone: 020 3096 0099
State: Greater London
City: Kingston upon Thames
Zip Code: KT2 5FJ

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Reviews
One of the best DoubleTree hotels that I've stayed in. I stayed in room 717. The room was new and immaculate. The lobby was small but low desk and welcoming. When checking out there was no one at the desk but I got someone at the nearby bar to get a staff member. The beer taps in the bar were not working in the first night. The breakfast buffet was delicious. The car park is a short walk away and provided by a different company but with no discount for hotel guests.
7 years ago (11-03-2018)
One of the best of the Doubletree brand around. Staff excellent, particularly in the restaurant. Rooms very good value for money, particularly the corner balcony rooms. Restaurant has simplified the menu and dropped in quality a bit recently, but still good food. Views are from corner room.
7 years ago (21-02-2018)
have stayed couple of nights in this hotel, let me talk briefly about the pros and cons during my stay. First of all I will talk about Cons: 1- After checked in I found out the room has no mini bar and I have asked for it and they bring one next day and they place it on inappropriate place even it has a better place where it should. 2- They don’t offer amenities in the toilet not even a slipper and I asked for it and they bring one. 3- They don’t offer a complimentary water, at least during check in as most 4 star hotels around the world! 4- They don’t change Bed Sheets every third nights as said on their official website, they don’t care of the quality of the toilet cleaning nor the new bed sheets cleaning where I notice some spots on them, and they don’t refill tissues daily. 5- The disturbance of housekeeping in the early morning make it uncomfortable, plus the doors has no soundproof. 6- During night Christmas the fire alarm goes off on the middle of night, and I don’t receive any written apologies for inconvenience! 7- They don’t have Room Service actually, all what I notice they transfer the call to “Bar” and they have “Tray charge” which cost £5! 8- Last night after talking with some receptionist about my stay, once I leave she was saying to her colleague that “This guy want everything straight...” well I found that some of them need training as they don’t know how to deal with guests. 9- The shower stream is so low, and the room lights is not adjusted as it should. Now let’s talk about Pros: 1- The Hotel is new and modern. 2- It located in a great place near from malls, shops, bus stations, train station,and river. 3- Kindness of some staff/ receptionist and bartender. 4- The bed is comfy. 5- The warm DT cookies. 6- Late check out.
7 years ago (09-01-2018)
Excellent modern hotel, clean rooms with up to date facilities reasonable bar and restaurant. Great location in the centre of Kingston and only a few minutes from the Railway Station means you are just 30 minutes from London Waterloo.
7 years ago (09-03-2018)
If I could have given Hawkers Bar & Brasserie 0 stars I would have, but that wasn't an option. There was NO GREETING on arrival. NO SERVICE at all for 45 minutes after arrival (for a booked "Alice in Wonderland" Afternoon Tea for my daughter's birthday). … there was NO DRINK offered, NOT EVEN WATER, in that time. When the finally offered drinks there wasn't any "normal" ENGLISH BREAKFAST TEA as they had ran out of it … ONLY earl grey or fruit teas were offered! The sandwiches were hastily made as the chef wasn't aware of our afternoon tea booking! (Cakes, not home made, ok) We drank champagne with the food as the tea didn't arrive till we'd virtually finished the food. We had to ask for glasses, plates and cutlery! It was AWFUL experience all round - definitely NO magical Alice in Wonderland experience at all.
7 years ago (30-12-2017)
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