Davan Caravans and Motorhomes

Reviews, get directions and contact details for Davan Caravans and Motorhomes

Address: Goosey Ln, St Georges, Weston-super-Mare BS22 7XA, UK

Phone: 01934 510606

Website

State: North Somerset

City: Weston-super-Mare

Zip Code: BS22 7XA

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

I purchased a brand new Swift Challenger Grande 635 SE back in February 2023 from Evan at Davan Caravans. Excellent service and follow up from Evan since.nnWhat I am most disappointed about is the aftersales care I have received.  I had the van serviced with Davan back in February 2024, with a few niggles to be sorted during the service.nnI had a phone call to say it was ready… yet when I entered the van some of the items I asked to be actioned hadn’t been completed. I had to wait a further 90 minutes for this to be done.nnFast forward to April 2024, the hitch stabiliser snapped and got stuck on the car during a journey from North to south Wales.nnI have received abysmal communication with regards to a hitch warranty claim. Please see pictures… it should not happen to a van that is less than 18 months old, my previous van was 9 years old and the hitch was in better condition.nnInitially the warranty claim was rejected “due to the way it’s been stored or washed” where else do you store a caravan.. or more importantly use one? Inside? I was fobbed off with various other nonsense too.nnWhat I am most angry about is being told I’ll have a response one day.. and have to chase up every single time. Today being the last time two weeks since I was told I’d be given more information.nnYou have ruined the only two weeks leave I can take in the summer period due to my job and not being able to use the van where we had booked to take it abroad with our young family.nnHaving seen two separate claims for less corrosion one being highbridge down the road for the same thing I am furious you’ve not done something about it.nnHere are a couple of other issues with the van, please see pictures, including a cut/hole in the forward right bench floor!nnThe van has various issues with the electrics when connecting to the car… it has fried one of the pins and causes all number of faults which the car picks up everytime it is connected.nnI have been unable to use the van for the last 8 weeks due to the incompetence and poor communication from Davan.nnIf it was a car I’d have brought it back and thrown you the keys, it is not fit for purpose if it degrades like this after less than 18 months of ownership.

Tara recently dealt with an issue I experienced with an item I purchased from Davan. It's a fact of life that things sometimes go wrong; the important thing is how these things are dealt withnnFrom start to finish her service was absolutely brilliant. Great communication, really putting effort in to resolving the issue, understanding my concerns etc. This type of service is really rare these days and will now make Davan my go to place locallynnWhat could have been a negative experience for me has been turned in to a new customer for them due to this great service

Very positive experience with Davan Caravans. From the initial contact with Brandon to the great handover from Ian when we picked up the new van and very professional attitude from Eleanor in the contracts division. Good help from the shop staff and the workshop manger also. Highly recommended. In addition to the above, Davan Lisa went out of her way to help with missing manuals from the van, she personally delivered them to our home on Sunday morning. Outstanding!

Thank you so much Davan caravans for fitting in a change of gas system and bottle in our old family camper, it’s sentimental journey was able to continue to the south of France thanks to you! A special thanks to Jason and Kerry . We will definitely book for a service with you later in the year

We bought our Motorhome 18 months ago, and we love it! There have been a few things that needed to be addressed. The Service desk team have always tried their best to get things done quickly, albeit they are always busy.nWe have a trip coming up to Europe, and needed some additional security locks fitted. Max and Kerri , recognising the timeline, worked together to find a slot in the schedule and ensuring the locks could be fitted before we depart.nGreat local business, and tremendous after sales service support, highly recommended!

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Reviews, get directions and contact details for Davan Caravans and Motorhomes

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