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Costa Coffee

  1. Thame
  2. Thame Cafe
  3. Thame Store

Reviews, get directions and contact details for Costa Coffee

Costa Coffee
Address: 9 High St, Thame OX9 2BZ, UK
Phone: 01844 261677
State: Oxfordshire
City: Thame
Zip Code: OX9 2BZ

opening times

Monday: 6:30 AM – 7:00 PM
Tuesday: 6:30 AM – 7:00 PM
Wednesday: 6:30 AM – 7:00 PM
Thursday: 6:30 AM – 7:00 PM
Friday: 6:30 AM – 7:00 PM
Saturday: 6:30 AM – 7:00 PM
Sunday: 7:00 AM – 6:00 PM

Update Info

related searches: Costa coffee menu, Starbucks thame, Costa coffee uk, Costa coffee near me
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Reviews
I called in for an office coffee take away. No que, 2 staff were polite, and friendly. The coffee and cakes came quickly although the person before me sent back his as they weren't hot enough. Once at work I did notice ours were also not very hot either but wasn't going to drive back there. Price reasonable. Cakes always perfect and tasty. I will go there again,perhaps, stay in and see what the atmosphere is like.
I would like to thank the barrister who was on shift on the 1st of March 2023 around 5 pm. Not only did he make me a wonderful cappuccino but also seeing that I was cold after my long marathon training in the rain he gave me his jacket and let me hold cup of hot water. All of the team members on shift had great customer service and this particular barrister was efficient, calm and kind with every customer. I was really impressed and shocked by how wonderful the service was. I felt really valued as a customer and think this particular barista needs pay rise!
I had a free reward yesterday for my birthday to which I thought whilst I’m in Thame I will claim it and ordered it through the app. This was roughly at 4pm. When we walked in it was clean, tidy and the boy serving at the till seemed very polite when serving a gentleman in front of us. He called out to his colleague to make the drink which the gentleman in front had ordered. Whilst doing this, he walked over to see where the online order is processed and walked over to where the desserts are all whilst holding conversation with the colleague. He called over to his colleague if he’d tried what I’d ordered and his colleague said “yes I thought it’d be a donut but when you bite into it it’s like a brick”. Now normally I don’t care about what others say but in this scenario it isn’t about what they’re saying about what I’d ordered, it’s about the way they speak openly in front of customers about products which could be extremely brand damaging. When the boy at the till then offered to serve us, I told him we were here for the online order that they’d just stood there giving bad promotion for. They both then burst out laughing as we collected and we both left thinking how immature and the lack of respect they have for the company. I wouldn’t usually complain however, I work for a big food company and know that certain things that are said and behaviours are indeed brand damaging to the company. It may be a small encounter and a small phrase but I always find that things like this always have the biggest impacts on people’s opinions. I must say, the Christmas wreath dessert I ordered was not like biting into a brick and was rather tasty.
Exclusively good service in Thame Costa. The patience and customer service of the staff is something that should be studied by anyone who is dealing with the general public. Just witnessed a splendid display of how to politely let a customer know that they'd maybe been a little abrupt - calm, clear and curteous - masterclass
The staff try hard to give food service with staff shortages. Food is okay and plenty of options to choose from. The place needs deep clean though. Windowsills are covered in food and dust, need a hover running through it for about an hour straight I should think and the bathroom needs more attention. But you find these problems in most Costa Coffee Shops.
Two young guys, one nice polite very sympathetic, five stars The second one, after he didn't understand what I meant, ignored me and sent me to his friend. very rude behavior!!! Secondly, my friend, take care of your hygiene more and don't stand at the cash register with a stuffy nose noodles in the nose .!!!
Much better customer experience than my last Costa at a different location. Good coffee and nice selection of cakes. Warm comfortable seatingFood: 5/5
Plus ca change: one year ago..."This place is falling apart. No investment since it came to town, cracked tiles, peeling paint and generally dilapidated. The tables are rarely cleaned - bring wet wipes if you want to drink in. Continually understaffed hence the cleanliness suffers. The poor staff are completely overwhelmed most days and struggle to keep up. Management need to get a grip. ".... maybe management haven't yet found the mole wrench....
We have a poor opinion of Costa in Thame. We visit regularly, along with many other Costa outlets, and when there's a problem it's always at Thame. The latest issue is a broken fridge and no cows milk. Now, after days of this situation it is still not fixed. It's just one more example of poor management and a sort of 'take it or leave it' attitude. We know of many local customers who now go to other coffee shops in the town. Someone needs to get a grip.
Absolutely wonderful staff and service overall. They handled the busy shop wonderfully, especially the batista maestro! Excellent! Mashallah!
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