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Reviews, get directions and contact details for Colchester Station

Colchester Station
Address: N Station Rd, Mile End, Colchester CO1 1UZ, UK
Phone: 0345 050 7080
State: Essex
City: Colchester
Zip Code: CO1 1UZ


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Reviews
So many frequent services to London; can be as frequent as every 8 mins in the peak morning rush. Train station has got good facilities: Starbucks, WHSmith as well as a few toilets and water refill station. Waiting room is comfortable and quiet with charging station. Much better than town station and anything we get in Tendring!
I visited Colchester railway station on Friday on a day trip. The station building is nothing special with the platforms served by an underground walkway. Access to the platforms is via sets of stairs though I did not see any lifts. The station is about 0.5 miles from the centre of the town and you can see why there are a row of taxis when a train pulls in. It's a choice between walking 20ish minutes with a hill at the end, a taxi or a bus though it's not really that clear which buses go where. For the first time visitor to such a historical place, a lot more could be done to improve the visitor experience.
It's a place to go. I recommend to stay at Hope cottage. It's a perfect place for a couple. The city itself it's so British for a tourist. The castle and the pubs worth to visit as well as the park.
A Victorian rail station boasting the usual car park, bike rack, and coffee concession. You may need to race through the subway to find your platform, and some platforms might benefit from extra benches. The station is about 15 minutes walk from Colchester town centre, so you may want to take a bus or taxi if you're weighed down with luggage. Or catch the rail connection to Colchester Town station.
Buses from Colchester City centre are shown on the council bus info map coming up to the station entrance. On the rail station info it also appears that this is the case BUT the bus I came on only stopped on the road at bottom of incline up to the station - I had a heavy case. Not helpful.
Worst station for disabled person, lift don't work, platforms names with numbers no where near the next. Hate changing at Colchester. I got to go to platform 3 and watched my train pass me from platform 4. Seriously not impressed at all
Brilliantly helped this evening by Youseff in the Ticket Office. He helped me with ticketing and train times and reduced my cost by way of the Senior Railcard. He was polite and explained everything and made sure I understood about which train, where etc. If the powers that be had closed the ticket offices I can guarantee I wouldn’t have got this level of help from a machine. Thanks again Youseff, you are a star!
Loved the place so much I'm moving there good bye London.
Staff were absolutely lovely today at Colchester the small station her name was Shaun I hope I'm spelling that correctly. She was so helpful went above and beyond for me and actually saved me so much time getting lost and going in the complete wrong direction. She couldn't of been more helpful and I now feel way less anxious. Thank you!! They're such a lovely team there whenever I'm panicking about the journey they help in EVERY way they can. Thank you
Staff aren't knowledgeable on the different ticket types - wherever I have questions on what train my ticket is valid for, they just fob me off to another staff member who equally has no clue. Facilities at the station are alright - if you're commuting then the cafés are staffed and ready, but you're out of luck after 6pm. Which is very frustrating when you're stuck at the station because the GA train is once again delayed and you've missed your connection
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