Co-operative Bank

Was given a counterfeit twenty pound note by cashier at the desk when withdrawing money from savings, went across the road to Natwest who took the note from me as they have to, was told by co op they could not refund my note despite it being their error, you'd think a bank would be able to check its own notes, absolutely ridiculous. Twenty pound I really cannot afford to lose. Disgusting.
1 7 years ago (06-01-2018)

Usually the staff here are friendly and helpful, but today the member of staff with whom I had the misfortune of speaking was curt and actually rolled her eyes at me in reaction to my question about a cash deposit.
1 7 years ago (07-03-2018)

Nothing to write home about
4 8 years ago (26-02-2017)