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Clarks

  1. London
  2. Southwark Shoe Store

Reviews, get directions and contact details for Clarks

Clarks
Address: 2A, Surrey Quays Shopping Centre, London SE16 7LL, UK
Phone: 020 7232 0882
State: Greater London
City: London
Zip Code: SE16 7LL

opening times

Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
I bought black flats from Clarks. I tried them on in store and they felt a bit tight around my bunions. I was told by an associate that they would stretch and that if I had any trouble with them that I could just return them. After wearing them once (for maybe 20 minutes on my way to work and then switched at my desk) my bunions were extremely sore so I decided to return them. I went to Clarks at the Surry Quays shopping centre and spoke with the manager (she was a white middle aged slightly overweight woman with dark hair) and she would not let me return them because I had worn them. The shoes are in excellent condition, in the original box, within the allotted time period for return and I had the receipt. Beyond that, she was extremely rude and unhelpful. She wanted to write her name and number on my receipt so that if I tried to return it elsewhere they would know that I had clearly been unsuccessful with her. I was also in the store to buy another pair of shoes which after my interaction with her I didn't through go through with. I've bought clarks all my life as I have complicated feet and they are one of the few brands that work for me. After this experience I don't ever want to frequent a clarks store again.
8 years ago (03-12-2016)
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