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Reviews, get directions and contact details for Charles Dickens Tool & DIY Store

Charles Dickens Tool & DIY Store
Address: Tower House, Tower St, Hartlepool TS24 7HL, UK
Phone: 01429 273134
State: Hartlepool
Zip Code: TS24 7HL


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Reviews
Absolutely appalling service at the Hartlepool branch . Lid on paint not put on properly which then spilt in my car. Rang and spoke to “Manager ” who refused to give me his full name as he was no obligation to. Then made comments as regards my “common sense”. When my partner took the paint back he tried to apologise as the lid wouldn’t go on the original tin. Disgraceful customer service .
A surprisingly good range of items. Staff are very helpful when I can't find specific things.
The best place ever don't need any other buillders merchants anymore
Sold us the wrong paint claiming it would be durable. We cleaned using a cloth and it came straight off. Not durable at all. The store refused to offer us an alternative or refund. Disgusting customer service.
Excellent service vast amount of goods at a reasonable price
Everything thing I need very good place and cheaper than some places
Got the draught excludes required, plus raided the bargain bin for cheap jigsaw blades
Helpful staff and great selection of items.
A brilliant store. Lots of interesting items for home improvements at reasonable prices.
Excellent service as always. Staff are extra helpful and don't treat you like an amateur.
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