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CeX

  1. Stockton-on-Tees
  2. Thornaby On Tees Electronics Store

Reviews, get directions and contact details for CeX

CeX

About

CeX. The place to be for the latest gadgets and the hottest releases.
We buy, We sell, We test harder and We won’t be beaten!

Story

CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new.



"CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new."
Address: Unit A Market Hall, Castlegate Shopping Centre, Stockton-on-Tees TS18 1BG, UK
Phone: 0330 123 5986
State: Stockton-on-Tees
City: Stockton-on-Tees
Zip Code: TS18 1BG

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Traded in at another store and asked for voucher. They had B grade phone I was interested in but was quite beat up around the frame so asked them to email my voucher while I made my way to Stockton, save waiting for paper one. Stockton had 2 B grades both in immaculate condition. They called the other store twice for me to chase the voucher, in the end sorting it through their system as it never arrived via email. There’s some bad reviews on here but the two guys I spoke with couldn’t have been more helpful and it was well worth the trip over there.
Usually have what I need, needed a game controller for a laptop which they actually had one in stock perfect and reasonably priced too.
Update: they caught me on a bad day it seems. Popped in the next day and they were courteous and fast and very helpful. I've changed my review to 5 since they provided me with a fantastic service! For the record, i previously gave 1 star and wrote that I wanted to sell stuff so I popped in and I was ignored. But I have corrected the record now.
5 members of staff and only 1 serving. 3 ppl in que and atoll made to wait 25 mins. More than happy to spend money elsewhere when a business does not want your money
Walked out with a series X after trade in so I'm happy
B grade item was immaculate complete with box and all accessories.
Place rips off people by charging extra on untested second hand systems, wasted £135 on a Samsung phone, when I returned after placing in a sim, I said "The phone is not connecting to the mobile network, could you check it and repair any damages?", I showed the colleague at the time, she looked intimidating with a sarcastic attitude towards it, handing it over to the narcissistic colleague who didn't seem the one bit interested in helping. They gave me a time of 1 hour to return after they have checked the phone over, I returned back after the hour to discovered the sim card holder had been previously water damaged, when I inserted the sim it was indoors, no water in sight, yet this phone that CEX sold me had water damage? To even go further with using "voided", once they said that the warranty and receipt were useless, could not even get the money back due to a defective phone your company sold to me!!!! Honestly CEX I once was a customer to your business, I was once to Grainger games too, at least with Grainger they give you even extra money back than conversion to store restrictive vouchers, an easy way to lose your trust with fellow customers, not only that yet to even sell pre owned games at close to the retail value even with damages and missing leaflets! I honestly do not see your company succeeding anytime soon, your scamming a whole community that will seek other companies that do it better, even at a cheaper price and brand new quality, you can not compete with that, even the equipment can be sourced cheaper with its originality intact, just be honest with your customers than overcharging for inproperly tested devices that someone else didn't fully appreciate.
I try to sell controller of Xbox one it was all right conditions and they sed they will give £29 but after they sed it's not working and they not take but I came home check and it was working fine
The staff are not interested, the ginger one is rude
If you are video game lovers, here you can find your favorite game for both old consoles and the latest generation, but if yours is strlephones or tablets, you have a wide variety of phones of any range and even better you can also find movies and complete series. And to speak of its employees they are great, friendly and willing to help you at all times, you can visit this or any branch that is within your reach.
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CeX map

Directions to CeX with public transportation

High Street Stand J 40 meters
35
7
7A
High Street Stand S 50 meters
35
36
37
38
High Street Stand K 60 meters
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13A
59
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X66
High Street Stand R 70 meters
13
13A
13B
52
57
58
59
61
X12
X22
High Street Stand F 70 meters
X12
X22
X66

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