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Reviews, get directions and contact details for Camberley Nails

Camberley Nails
Address: 16 Princess Way, Camberley GU15 3SP, UK
Phone: 01276 63418
State: Surrey
City: Camberley
Zip Code: GU15 3SP

opening times

Monday: 9:30 AM – 6:30 PM
Tuesday: 9:30 AM – 6:30 PM
Wednesday: 9:30 AM – 6:30 PM
Thursday: 9:30 AM – 6:30 PM
Friday: 9:30 AM – 6:30 PM
Saturday: 9:30 AM – 6:30 PM
Sunday: 11:00 AM – 4:00 PM


related searches: Nails near me, Camberley shops, CA Nail Spa
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Reviews
If I could put minus stars I would....Had the worst experience tonight, staff threatening and aggressive and basically assaulted me ! I went back after 2 days of having a new set of acrylics when one thumb nail chipped off on a corner. They re-did this and didn't charge me. A week later the other thumb did the same and I noticed that several nails were lifting so tonight I went back after work to ask them to sort it out. I explained I'd already had to come in and the nails were obviously not right. I've been going there for a few years now and lately they seem to be a bit hit and miss. This time the nails also weren't the same length one hand to another either and generally I wasn't happy so when they started lifting I decided that wasn't OK. They offered to do infills which of course meant my new white tips were no longer white ! He then said did I want a colour, which I didn't really have a choice about. When they'd finished I was the only person in the shop with two men. I went to leave and he asked for £16 payment !! I said no, the previous set had barely lasted a week and were not right from the start with two broken nails, weirdly in the same way, both on the thumbs so I wasn't paying again after already paying £28 just over a week ago. They then both argued with me aggressively to the point of one of them grabbing my wrist demanding to take the colour off !!! I pulled it away but he repeatedly tried to do this very aggressively, grabbing at my wrist and I had to be very firm and demand that he didn't touch me. He then barred the door and refused to let me leave. I tried to make them understand why I would not pay and reminded them I'd been a customer for several years but they continued to argue and the one by the door was still threatening. I said I'd come back and speak to their Manager because I didn't think I was being unreasonable but they still were shouting and demanding money. I then said I'd call the Police as they wouldn't let me leave and were being threatening. Finally the one by the door opened it and shouted at me several times to f... off. I could report this to the Police but it's probably not worth wasting their time. A nasty experience that if I wasn't used to dealing with aggressive people at work may have been much more upsetting. I had already decided to try somewhere else and this just finalised it for me....I wouldn't recommend anyone go there as there is plenty of choice and no one should ever have to put up with that level of abuse. Besides which your nails don't look great when they do them either !!!!
7 years ago (13-03-2018)
My daughter went in to get her nails done by a young lady and the next day there was a crack. She went in to ask them to fix it and was basically called a liar and told to be truthful that it was her that cracked it by been heavy handed😡 Then proceeded to tell us not to come back! Wow nice customer service
8 years ago (20-07-2017)
Nails looked disgusting and wasn't square , one nail was wonkey and they put on to much nail varnish (for me) not impressed
8 years ago (02-09-2017)
Such a lovely location and super nice staff! I was offerIgot there and the nail technicians are very good making sure they're giving you exactly what you want. I was initially attracted to here because they offer student discounts unlike other nail salons but I will definitely come back just because of the lovely experience I had- Thankyou
9 years ago (05-01-2017)
To anybody thinking about going here to have your eyebrows waxed.... Please don't!My 13 year old (without my permission) has just come home after having her eyebrows waxed! OH MY GOD couldn't have done a worse job myself. It looks like a 5 year old has been let loose!!!! I have no idea what the girl who did them was thinking!!!! I can only think that she was new and had never done it before. I will not be recommending you to anybody! Am appalled she was even charged! The girl must have been blind!
11 years ago (24-01-2015)
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