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Reviews, get directions and contact details for Brook Street Car Park

Address: 23 Brook St, Peterborough PE1 1TU, UK
State: Peterborough
City: Peterborough
Zip Code: PE1 1TU


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Reviews
Had the misfortune to attempt to park here on Sunday November 13 2022. We had been invited to a meal at 2020 World Buffet and this was the closest carpark. When we arrived I had my doubts: it was poorly lit, and I was alarmed by the state of the entrance as it was like driving through a ploughed field. The rest of the carpark was no better, with massive potholes everywhere. Anyway, I parked and went to the ticket machine where two individuals were trying to buy a ticket - without success. They pushed every conceivable button and presented a debit card, but they couldn't get it to work. Having seen their lack of success, I decided against staying there as I didn't want a fine. So, I took the car to Brook Street itself, where I discovered that parking is free after 5pm! We went to our meal and forgot all about it. A week later we had a notification from Parking Eye to say we were being fined £100 for not buying a ticket for the abysmal carpark! I appealed, stating that I was only there 7 minutes in total and explained the situation. Today they replied to say my appeal had failed and that I owed them £60 rising to £100 if not paid in 14 days. This is absolutely outrageous and is extortion, plain and simple. A reputable company would allow a grace period of at least 10 minutes. I urge anyone in Peterborough to avoid this carpark at all costs and to deny these profiteering parasites any income.
Lots of deep potholes on the entrance/exit at the barrier - I nearly lost my bumper. The carpark isn't in a great condition, and people tend to avoid spaces where their car might be hit by another car avoiding a pothole. Pedestrian entrances are non existent, without jumping more potholes or large muddy puddles. Only park here if you absolutely have to.
Paid got ticket and have proof. Only to get a fine for £100 .Have appealed but a disgraceful ripoff. Absolutely despicable company.. Should be ashamed of themselves treating people like this. The car park is in dreadful state. Aviod this carpark at all costs. Never again.
Be careful!!! Went in very quickly didn't pay parking because I wasn't staying was a easy pick up point at night thinking I'd have a grace period. A few weeks later got a £60 fine for having stopped there for 9 min.
Came here and paid by phone as machines were not working. I had read reviews of people being fined after paying but thought if we have proof of payment, surely they can't. Anyway they did. I wrote to them informing them I had paid but would not be sending a bank statement and if I have to write again I was giving an advance warning of charging them £100 administration costs as their online appeal page conveniently doesn't work. I also reported them to the car park ombudsmen who did nothing. Do not park here.
Do not park here rip off park by the one by the park the one on road has holes everywhere £6 the other one. Is £2 after 6pm my wife is disabled still had to pay £6 after 6pm
Shocking car park. Not local so went where I was told to go. Took 3 goes to pay card, then phone, then my daughters card. Just received a fine in the post saying I didn't pay yet it printed me out a ticket! All other users had the same issue payment wise. Entrance to the car park grounds your vehicle so be carful if you have a small car.
Scam. Printed out a blank ticket. I got a fine through the post and supplied a bank statement to show I paid the amount, they declined my appeal and said I now owe the full amount £100. How can they get away with this?!
Hidden away, so doesn't get busy and right next to the park. Ideal for The New Theatre 5min walk away and quite a few spaces available. Machines available or use pay to park on your phone can use as a guest without having to download app.
The machines don't work so you can't pay by cash. The signs instruct you to pay via the app - but when we tried this it wouldn't recognise the location code and thought we were outside the UK. The only other option is to pay via phone, but it's convoluted to call them up and set up an account. Not a great car park anyway - the location is good but the spots are poorly defined and there are potholes.
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Directions to Brook Street Car Park with public transportation


St Mary's Church 90 meters
5
Broadway Cinema 210 meters
1
2
36
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Tesco 290 meters
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2
36
37
X4
Hereward Cross 300 meters
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Whalley Street 400 meters
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