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Reviews, get directions and contact details for Boat House

Boat House
Address: Trowbridge Rd, Bradford-on-Avon BA15 1WD, UK
Phone: 01225 309318
State: Wiltshire
City: Bradford-on-Avon
Zip Code: BA15 1WD

opening times

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 11:00 PM


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Reviews
Great food and service! This was a spontaneous trip after a day out together and we saw this on the way to the shops and decided to turnaround and stop by. The staff were lovely, the food was gorgeous and we are glad we came for lunch. We went on a Wednesday lunch and it was very quiet.
Visited Friday evening in a party of 9 for evening meal pre booked and pre ordered food. Setting of pub is beautiful.nHaving pre ordered main meal, the food was brought out hot and ready, however we had only been seated max 5 mins before it was on the table.nFood was delicious however menu would benefit from more description. For example, the 'pork belly' was a pork loin and the southern fried chicken burger was rather spicy.nFor desserts, information on options that were gluten free were conflicting. The menu online said one thing, the staff were saying another, and the physical menu provided said something else. Did not fulfil us with confidence. Desserts also could do with further description on the menu. The 'Eton mess' was cream with a dusting of meringue, 4 berries and some fruit compote. A slight difference to what was expected.nWe were also assured that the manager would make herself known to the table due to dietary needs- however this did not happen.nWhen making the reservation it was not made clear that a band was playing in the evening. Although this not being a problem as they were not due to start until 10pm. However, the sound check was done around 8:30pm and they started well before 10pm. The pub was heavily packed which meant that we could not access the toilet the other side of the bar easily member of the party is pregnant.nWhen wanting to pay the bill, it took over 20 minutes for this to be given and then a further 20+ minutes for the card machine to arrive.nAdditionally, on leaving, we had to navigate through the heavily packed crowd to exit.nDefinitely in need of some improvements.
Lovely staff, delicious food, very reasonable and a great little find on our way to Lyme Regis. Throughly recommend for thst holiday vibe, scenic looks.
Don't know what's happened, but I used to come to the Boathouse a lot. I won't be any more. Between the 2 men talking behind the bar in a foreign language. To being ignored when I asked for menus. Rude and dismissive and lack of customer service. The new manager was shouting in a foreign language whilst hitting himself in the head. Rather disturbing behaviour and I feel sorry for the people who have to work along side that man. I don't know where Sharon and her team have gone. But bring her back! The tables were dirty and sticky. The food was OK. But the service was non existent. And the smell of the pints made me feel sick! Why do lager pints smell of egg. It's was revolting. The bar tender and new manager did not care in the slightest, I didn't even get a refund. This place isn't cheap either. High prices to be spoken down to and shouted at. And heaven forbid, don't mention Sharon to the new manager, he goes flies off the handle about her. Not the response you expect any respectful manager.nI would highly recommend people to avoid this place and find somewhere else to spend your money or bring Sharon back.
Lovely location to have a drink after work. Beautiful views over the marina.
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