facebooktwitterpinterest
mobil menu

Bistro Lotte

  1. Frome
  2. Frome Restaurant

Reviews, get directions and contact details for Bistro Lotte

Bistro Lotte
Address: 23 Catherine St, Frome BA11 1DB, UK
Phone: 01373 300646
State: Somerset
City: Frome
Zip Code: BA11 1DB

opening times

Monday: 9:00 AM – 11:00 PM
Tuesday: 9:00 AM – 11:00 PM
Wednesday: 9:00 AM – 11:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 3:00 PM

Update Info

related searches: Archangel Frome, Lottie's restaurant menu, Frome hotel, Premier Inn Frome, Frome French, The Lighthouse Frome, The Bridge Frome
Similar places near
Pizza Folk Pizza Folk 11 meters Great pizza that happens to be takeaway. Not sure if it was the time I ordered 21:00 ...
From Peru to You From Peru to You 17 meters Food cooked fresh and didn't have to wait long, however there were only 2 tables occu...
Village Spice Village Spice 20 meters ordered a delivery...driver rang an hour later and said he was down the road stugglin...
The Kings Kitchen The Kings Kitchen 37 meters Food is top notch, for the money you can’t fault it! New owner has transformed the pl...
Whitstones Traditional Fish & Chip Whitstones Traditional Fish & Chip 47 meters What a fantastic chippie. As we entered the staff were not only disinfecting the tabl...
Mike's Kitchen Mike's Kitchen 107 meters We have ordered from Mikes Kitchen for the first time tonight. I can honestly say thi...
Sam's Kitchen Deli Sam's Kitchen Deli 320 meters They serve up a decent Old Fashioned. Sometimes interesting starters like ox cheek or...
Kelseys Kelseys 330 meters Cakamiya neopara
The Garden Cafe The Garden Cafe 342 meters Best healthy food shop and cafe I have been in by far. Cashew and Sweet potato combo ...
The Settle The Settle 350 meters Not a large restaurant and very popular so sometimes rather full. Good selection of f...
The Old Bath Arms The Old Bath Arms 365 meters Our first visit here and there were four adults plus one dog in our party. The room w...
Castello Restaurant Castello Restaurant 369 meters Had a really lovely evening at Castello in Frome. The vibe was cozy and relaxed, and ...
Cordero Lounge Cordero Lounge 384 meters Food and drink there is very good. Service is friendly, something for the kids there ...
The Cornerhouse The Cornerhouse 389 meters It's a really warm, relaxed pub/hotel. My room was comfortable, clean. What really im...
The Refectory The Refectory 419 meters amazing and warm environment for groups
Archangel Archangel 424 meters Our stay at this pub hotel was ok. We booked it on a January deal and for the price w...
Fat Radish Fat Radish 426 meters Great independent restaurant! Only disappointment was the murky, bitter and grainy es...
Subway Subway 434 meters I love the veggie delight here, I've not really tried anything else as I'm picky with...
Reviews
I stayed for two nights and the initial welcome, was underwhelming, no one to be found despite arriving after the late 4pm checkin. The room was small but comfortable and the bathroom was perfect, powerful shower and clean as a whistle. We had dinner the first night which was good basic French fare. Lotte was dismissive of our requests for sparkling water, which seemed odd. However when we checked out, it seems the confirmation email had quoted the wrong price and when we were charged more and questioned this, Lotte was very rude, so that we left feeling as if, despite the comfortable stay, that her response was quite offensive and unnecessarily rude. I appreciate that it's hard to run a financially successful business, but a little kindness goes a long way.
Very pretty and charming little cafe. Had a lovely family reunion lunch here- the galettes and crepes were beautiful and the “tarte du jour” with raclette was to die for. Staff were friendly and attentive and happy to answer questions about the food and drinks options. Didn’t stay in the hotel but I would in the future. Thank you!
Stopped here with my husband for a lunch on the way through Frome. Cafe was quiet as weekday lunchtime and two serving staff.nWe’ve been before and love the French cuisine which is done to such a high standard.nHowever, when sat down no one came to offer us a menu, despite us being next to the counter. Staff even came outside but did not come over even though we sat at their tables, we were ignored. Eventually, one of the staff addressed us in a way that suggested she was confused as to why we were there, asking us essentially what we were doing. I asked for a food menu, which she said she’d bring - but the tone was rude, as though our sitting in the cafe was an inconvenience and we had done something wrong.nFood when it came was lovely as always.nnNormally tip in places, even if service slow, but did not here - unfriendly service doesn’t warrant a tip.nWe’re disappointed as we’ve visited here often and we love the food - but customer service and care means when we next pass through Frome, we won’t be stopping again.nWe don’t need gushing over friendly service, but leaving customers feeling as though they’re an inconvenience or unwelcome seems bizarre for a cafe/restaurant.nnSo much potential, such a shame to compromise it and lose customers with poor attitude to customers.
We celebrated our wedding meal here as a group of 6, it was amazing. Service was great and the food delicious. Steak frites was generous and well seasoned. Will be coming back
Didn’t stay just popped in one morning for a spot of breakfast and we genuinely felt like we were putting them out. Not sure if it’s because we had kids other people did too or what the reason was but the lady at the door was almost shocked by our appearance and was incredibly snooty. You’d think that working in a town like Frome would prepare her for people who aren’t from “around here” coming and going. We don’t look like aliens but we’re made to feel like some! Just had a coffee and went elsewhere for food. Very strange atmosphere!
Comment on this business

Bistro Lotte map

to add Bistro Lotte map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0035 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy