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Bistro Lotte

  1. Frome
  2. Frome Restaurant

Reviews, get directions and contact details for Bistro Lotte

Bistro Lotte
Address: 23 Catherine St, Frome BA11 1DB, UK
Phone: 01373 300646
State: Somerset
City: Frome
Zip Code: BA11 1DB

opening times

Monday: 9:00 AM – 11:00 PM
Tuesday: 9:00 AM – 11:00 PM
Wednesday: 9:00 AM – 11:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 3:00 PM

Update Info

related searches: Archangel Frome, Lottie's restaurant menu, Frome hotel, Premier Inn Frome, Frome French, The Lighthouse Frome, The Bridge Frome
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Reviews
We stayed here during the June 2025 heatwave. Our room was above the bar at the rear of the building. It was a beautiful room, spacious, immensely comfy super king bed, adequate room for our things, lovely en-suite with beautiful toiletries. Everywhere was pristinely spotless. Our towels were changed after 48 hours.nOne night there was a jazz night in the bar below, but it was all silent by 11pm, so no problem. The temperature was close to 30° during our stay but there was no fan provided. This would have been massively appreciated.nHowever by around 11.30pm the noisy air conditioning unit on the roof outside our room had been turned off so we could open the windows for much-needed fresh air and it was very quiet outside by midnight.nAs someone with a mobility issue, I had to take the stairs up to our room one at a time, which only became a problem when the automatic light kept turning off when I wasn't even halfway up/down the stairs. With no natural light either, I was plunged into darkness. There were also a few parts of the stairs without handrails.nWe went to the Bistro on our first morning for breakfast, admittedly it was 10.40am but we'd had a very long day the previous day and had slept late. However we were told breakfast was between 9-11am. The woman behind the counter looked very disapproving when we said we'd come for breakfast and made a big gesture of repeatedly looking at her watch and tutting. I only had a muffin so that was no trouble. My husband had a cold continental platter which was served by a lady with a big smile and a far more friendly attitude. We had two lots of drinks, served without a word by the woman at the counter. We didn't eat there again.nThere is no parking for guests at Bistro Lotte, which is on a very narrow but busy road junction.nOverall, aside from the exceptional heat during our stay maybe the owners could pop a fan in the wardrobe for guests to use? our room was wonderful. Faultless.nOther things - not as great.
We didn’t stay but had a lovely dinner and fantastic service from all of the staff. Between us we enjoyed French Onion Soup, Beef Bourguignon, a superb locally sourced steak from the butcher next door and a cream brûlée. My wife said the steak was up there as the best she had had. Nothing was too much trouble for the staff, friendly chatty and observant. Will definitely return
Visited on recommendation so was disappointed with our experience. Room was nice, food was good, but the service was terrible. While our waitress was lovely the management were rude and unhelpful. Despite being told we could arrive before check in and leave our bags, the car park was pointed out and we were told check in was from 4. We had to go and wonder round. When checking in, the manager stood at bottom of stairs, pushed a carafe of water into our hands while juggling our bags and told us where we could find our room. Despite the website saying midweek deals could pay a supplement to order off the main menu, we weren’t allowed so a very restricted menu. Breakfast was disappointing. No juice, 1 coffee and dressed salad served with a bacon and egg sandwich.nnThis has the potential to be excellent but a change in attitude is needed. We did not feel welcomed or valued. We won’t be returning.
Just had a 3 course meal at Bistro Lotte. Great food and service other than at the point of departure when at 9.45 pm they couldn’t get rid of us fast enough and started sweeping the floor and giving off a “leave now”vibe. Shame as would have returned. I live in Spain where this would never happen.
Classic bistro in beautiful Frome. Excellent service, dealing with some very specific requests from one of our party with professionalism. The food was outstanding. We had watercress gin as an aperitif. Starter of pear and goats cheese salad, along with mains of beouf bourginogn, lamb, trout and steak as a birthday celebration. All perfectly executed. It's not cheap but absolutely well worth every penny. Our only very minor gripe was that our 79 year old dad had to sit in his coat for the main part of the meal. But we all warmed up when our mains arrived. Thank you Lotte Team
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