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Biddlestone Health Group

  1. Newcastle upon Tyne
  2. Newcastle Upon Tyne Health

Reviews, get directions and contact details for Biddlestone Health Group

"Doctors Surgery"
Address: Biddlestone Rd, Newcastle upon Tyne NE6 5SL, UK
Phone: 0191 265 5755
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE6 5SL

opening times

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I recently had the pleasure of visiting Biddlestone Health Group, and I must say, I was thoroughly impressed. From the moment I called to book an appointment, the process was seamless. The staff were incredibly receptive and accommodating, making it easy to schedule a convenient time. Upon arrival, I was greeted by friendly faces who made me feel welcome and at ease.The clinicians and nurses were not only knowledgeable but also approachable, taking the time to listen to my concerns and address them with care. Their expertise was evident, and I felt reassured knowing I was in good hands.Overall, I can't recommend Biddlestone Health Group enough. Their commitment to providing exceptional care shines through in every aspect of their practice. If you're looking for a responsive GP practice with quick appointment bookings and a team of friendly professionals, look no further.
I have recently changed my GP surgery to Biddlestone Health Group. I have had a couple of recent medical health issues and I can truthfully say that all the staff have been excellent. Dr Crooks is very approachable, professional, efficient and caring. She was also very responsive to my problems which were dealt with very quickly. I found communication from all staff I dealt with including the receptionists, GP Assistant and in house pharmacist to be excellent. I cannot praise them highly enough. They are all doing an excellent job and I cannot thank them enough.
Have been with this practice for nearly 10 years and have always received great care. Originally found the system for booking appointments a bit odd but now very grateful, especially when comparing with friends and family registered elsewhere who have to wait ages to see their doctor. To be able to phone up and be spoken to or seen on the same day is great. Recommend setting an alarm on your phone for 8.28am and then rediallling until you get through.
Dr Dutta goes beyond the call of duty. She has been so sympathetic towards my son needing a toilet pass for school and also contacted my Surgeon to get me on the urgent list for a nerve block. She is the best doctor I have ever had and a real asset to your surgery. Thank you from my Son who now can enjoy school with out the embarrassment of thinking he will wet himself through the day
I’ve been to this doctors frequently in the last year or so and whilst I always found it easy to get an appointment I’ve also consistently found that the GP’s & nurses can be quite dismissive or totally ignore things that I’m saying. There was a lovely GP there but she’s recently left & my care was transferred to someone else, and the appointment I had with this other doctor left me in hysterics after I felt totally invalidated and made to feel very alone in dealing with my illness. It’s just been a very frustrating and upsetting process trying to get medical help from this practice
I've been a patient at this practice for about 10 years now. I have never had an issue getting an appointment if I need one, and they are great at working around my access requirements I'm deaf and can't use the phone. I tend to use e-consults and these work really well for me. I am a GP myself so know how much pressure they are under at the moment, but everyone working here has been unfailingly kind and helpful. Great work!
Excellent service so far. Prompt response for e- consultation and follow up as well.Thank you
Even before covid, can barley get an appointment, even if you get through in first 5min of them opening, all appointments are gone
Contact made on various occasions via telephone and econsult with doctors coming back to me on same day to complete triage and was to pick up new prescription on same day. On two occasions was offered face to face appointments when needed. In general my experience of receptionists, nurses and doctors has been excellent. I have found all very caring and supportive and can't speak more highly of the team x
Absolute waste of time trying to get an appointment. Have to call at 8:30 and you can never get through to them. When you do you’re told there is no appointments. If you only have one day off a week you can’t even book an appointment in advance. You have to keep calling and hoping you can get through. The system is fine if you don’t work or aren’t busy at 8:30 in the morning. But if you have a life that doesn’t revolve around trying to get an appointment around the doctors, forget about it. Clearly the best thing to do with people who are experiencing health concerns is to make it difficult and frustrating to get any kind of care.
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