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Reviews, get directions and contact details for Nuffield Health Newcastle-upon-Tyne Hospital

Nuffield Health Newcastle-upon-Tyne Hospital
"Nuffield Health Newcastle-upon-Tyne Hospital was founded in 1973 and has been successfully delivering expert private healthcare ever since."
Address: Clayton Rd, Newcastle upon Tyne NE2 1JP, UK
Phone: 0191 281 6131
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE2 1JP

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:30 AM – 7:00 PM
Sunday: 7:30 AM – 7:00 PM


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Reviews
Depending on the doctor you can have a really good experience here. The glaring problem with Nuffield is their appalling lack of customer service. Particularly the organisational side of Pathology Direct is extremely challenging to deal with: unresponsive via e-mail, phone answering machine referring back to e-mail and website, the latest thing is that they now want to force you to pay through their online system BEFORE even offering an appointment, and they have this “take it or leave it, nobody cares” attitude about it!
If you need physiotherapy, please go somewhere else. I had two appointments with two different people there, and they spent all the time of my appointments talking about my anxiety and making me feel crazy without even visiting me. After the second time, I was so annoyed that I decided to change to another center in Newcastle. Best decision in my life, I had my hands on therapy and felt much better because it was what I needed.
I went to Dr. Figueiredo for a rare and debilitating condition called corneal neuralgia. My appointment was on Sept 26th and today is November 13th and I have not received a medical report, referrals to other doctors as promised, a reading of my recent scans, or filling of prescriptions that are imperative to my daily pain management. 7 weeks and not even one ounce of help or care. I paid privately £150 and I travelled from Manchester £100 train. I have emailed his assistant Penny over a dozen times to just get a “we’ll get back to you” response. But they don’t. I have had to move onto someone else’s care despite there only being a few doctors in the country that treat the condition. Overall a very disappointing experience. Others I have spoken to have said the same.
On 7th September, I had a full knee replacement done by Mr Singisetti. My whole experience of this was brilliant, the kindness and friendliness from all the staff, consultant, anaesthetists, nurses, porters and kitchen staff all very willing to help. After care was amazing too from physiotherapists.
I received a bilateral mastectomy at the Nuffield and my whole experience was amazing. The staff was continuously kind and accommodating, making sure I was okay pre-surgery and that I wasn't in pain after. The surgical team were wonderful and alleviated any worries I had with ease, the whole process was smooth and I am utterly pleased to have received such genuine care. As a trans man, I highly recommend the Nuffield for top surgery, as not only is Dr Rubin a wonderful surgeon, but the assisting surgeons, anesthesiologists, nurses and doctors are some of the kindest and most open minded people I've ever had the fortune of meeting. Thank you all so much!
DISABILITY DISCRIMINATION I recently accompanied my mother-in-law to a pre-op assessment. She is a wheelchair user and can only walk a few steps with the aid of crutches. Part of the assessment was weight & height measurement, which was done on a 2-in-1 device. As she stepped onto the scales they tipped forwards so she was very uneasy about standing on the scales, especially when her crutches were removed. Consequently she did not have the confidence to stand up fully. I asked repeatedly whether they could not have her height measured whilst she was standing on solid ground rather than on the scales and was told the only facility was on the other side of the hospital, so no! As a result, her height was recorded as 8cm less than recorded at the Freeman Hospital earlier this year, meaning her BMI was calculated as too high for the operation to take place at the Nuffield her correct height/weight is within their stated BMI limit of 40. Surely a hospital should be able to accurately measure patients without causing them pain and embarrassment. My mother-in-law is registered disabled and absolutely no reasonable adjustments were made. Staff also lacked care and empathy. The staff even claimed later that she has a curvature of the spine, which is definitely not the case.
Had all 4 wisdom teeth out here. Cannot fault a thing. The consultant, Ajay was fantastic right from the initial few consultations, warm and welcoming, very explanatory and reassuring on the day of the procedure, and also with his follow up consultation a few weeks post-op to ensure everything was fine. The turnaround time from consultation to operation was a matter of weeks which during Covid times is miraculous. Would highly reccomend!
When you have to tell a doctor to wash their hands you know you're not in a safe place.
My experience at The Nuffield was excellent. The care from all grades of staff was 1st class I am 7 weeks post op from a total knee replacement. I can walk almost 2 miles and have started back at the gym, being careful which equipment I use. I was an NHS patient and am a retired RGN and I would recommend The Nuffield to anyone
Mr Cleland… Saw Mr Cleland today and was treated like a second class citizen. He was rude, unhelpful and kept telling me “I’m in the middle of a clinic” I was paying him for a consultant due to a large lesion being found on my brain! He told me I should have gone to the NHS and that he couldn’t help me!!!!! My dad has also just died and he was awful. Never ever again! Vile man. I also have a well established business and money is no problem! He said he couldn’t admit me there as it would be thousands!
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Directions to Nuffield Health Newcastle-upon-Tyne Hospital with public transportation


Osborne Road-Nuffield Hospital 40 meters
Q3
Osborne Road-Osborne Avenue 90 meters
Q3
Osborne Road-Clayton Road 140 meters
Q3
Osborne Road - Holly Avenue 190 meters
Q3
Osborne Road-Jesmond Road 360 meters
900
Q3

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