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Bentleys of Pontefract

  1. Pontefract
  2. Pontefract Furniture Store

Reviews, get directions and contact details for Bentleys of Pontefract

Bentleys of Pontefract
Address: Prince George Trading Estate, Skinner Lane, Pontefract WF8 1HG, UK
Phone: 01977 277525
State: West Yorkshire
City: Pontefract
Zip Code: WF8 1HG

opening times

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Ordered online as the price of a buxus plant already housed in a decorative planter seemed to be a good deal. The so called 'decorative planter' turned out to be some black foam type material wrapped around the root. After three emails and a week, I got a reply to my email saying that it was a very 'contemporary look' and a superb product. It isn't. It will almost certainly now blow away down the street in the slightest breeze. I now need to spend perhaps another £20-30 on a decent ceramic planter, meaning that for the total cost, I could have got it cheaper at a local garden centre or even B and Q. Lack lustre approach to customer service too. My last email saying I was still not satisfied has just been ignored. Time to speak to the credit card company now....
7 years ago (23-05-2018)
Really like what bentleys offer, wide variety of plants, trees and services suited to all budgets. Very helpful staff and quick turn around, will be ordering from these guys.
7 years ago (24-10-2017)
Been in this shop twice. Always seen staff floating around but not a single one has ever approached me to help. Hardly any prices on the plants so that would have been useful. Really tired and run down looking place. Unless they up their customer service and price their products there isn't much hope for that place. Really disappointed as I went there twice to make large purchases and my business went to the big chain b&q instead.
8 years ago (29-07-2017)
Very helpful service from staff, great products arrived on time and in excellent condition would definitely recommend :)
7 years ago (24-10-2017)
This company is full of broken promises. I ordered two bay trees, which both arrived partially dead. I emailed the company, along with photos and received a response stating that they would review the photos and get back to me. No further response.....so I telephoned. I was told that they would send out new ones. A week later.....nothing! So called again, I was told they were awaiting a delivery following a burglary. A week later, still no response. Called again and the MD agreed he would refund me for the 2 trees. A week and a half on, guess what? No refund!!! I would not recommend using this company.
8 years ago (26-06-2017)
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