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Bakers Arms

  1. Ingatestone
  2. Ingatestone Pubs

Reviews, get directions and contact details for Bakers Arms

"Public house/restaurant"
Address: Common Road , Ingatestone CM4 9NF, ESS, GB
Phone: 01277 840423
State: ESS
City: Ingatestone
Zip Code: CM4 9NF

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Reviews
Rude blonde lady behind the bar this lunchtime. The restaurant was very busy once I got to the front of the queue I asked if there was a table to which she bluntly replied NO. It was the delivery of the reply which got me. I turned on my heel with my two children and walked down the road to The Harvard Inn which was also very busy but was greeted by a friendly polite bar lady. Good customer service goes a long way.
First pub meal since coming out of Lockdown and the food was absolutely delicious. We sat outside in the beer garden because it was a beautiful day, the tables were seperated with social distance in mind and clean. All in all a really lovely pub.
From the family ousted by the manager. We arrived at 11.30 to get some lunch, 4 adults, 2 children 2 and 3 years old and a newborn. We’d just ordered some drinks and the children started to get upset, mostly because they were hungry. They were crying for around 2 minutes before the rude manager stuck her head around the corner and said ‘excuse me, we’ve got other customers’, in a very patronising and aggressive manner. Baring in mind we were the only people sat in the restaurant section and we hadn’t even ordered food yet, we were very shocked and frustrated by this response. If it had been going on for a long time and the restaurant was full I would understand but this was a completely unnecessary, unprofessional way to deal with the situation. If this is their attitude then it should be made into a child free establishment. We left before ordering food and went elsewhere. Wouldn’t recommend going if you have children.
Staff pleasant and friendly, food was superb. Was my husband and I first visit will definitely be going again
Lovely friendly pub, good food, great service. No more to say.
My favorite place, husband loves the Guinness,and food great, and staff always friendly and polite.
Delightful sea food dominant menu which is just what I like. Great quality.
A very pleasant place on the sunshine. It is dog friendly and spacious outside with ample car parking space although the inside was smaller than expected. The food was good but a bit pricey but everywhere the food prices seem to have gone up!
Went for a meal with work this week, just the 3 of us but all of us loved the food, will be going back very soon with the family!
My Mum booked a table back in April for a family get together and was required to pay deposit of £5 per head which worked out at £60. Unfortunatley a number of us went down with Covid a few days before so we decided to cancel. My Mum phoned up to cancel and get the deposit back and was told she could hold the deposit over for a later date. Mum explained that getting our family together is not always easy and it could be up to 6 months. She was told that this was fine. When she tried to rearrange for early September she was told there was no record of this and showing a bank statement of the £60 payment was not proof of deposit. They took the booking and said they would check on social media to see if anyone had any recollection of the booking and didn't take a further deposit. They said they would let us know. On the morning of the booking they contacted us saying they had been trying to contact us all week they hadn't we checked the phone log because they had received no deposit. My Mum explained the situation and was virtually accused of lying. They then said as a goodwill gesture they would take £20 off the table which seemed a bit strange since they had just implied she was making the whole thing up. We took our custom elsewhere although we've paid £60 for essentially nothing and the whole thing has been dealt with very badly. Won't be going back in a hurry.
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