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Baggage Factory

  1. Hemel Hempstead
  2. Hemel Hempstead Store

Reviews, get directions and contact details for Baggage Factory

Baggage Factory
Address: 55 Marlowes, Hemel Hempstead HP1 1DX, UK
State: Hertfordshire
City: Hemel Hempstead
Zip Code: HP1 1DX

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Reviews
Hand luggage bought three months ago, used twice, has manufacturing fault, stitching came apart.Shop assistant not enpowered to return money whilst replacement not available as it was end of line not mentioned during purchase. Spoke to manager on the phone, explained i would like a refund and not a different luggage however refused with lame excuse that it has to be first approved by head office. When repeated my request and said that they have to honor my consumer rights i was told i was rude and must wait until this is run by head office.
7 years ago (10-09-2017)
Very overpriced!
7 years ago (11-01-2018)
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