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B&Q

  1. Derby
  2. Derby Store

Reviews, get directions and contact details for B&Q

B&Q
Address: Osmaston Park Rd, Derby DE24 8EB, UK
Phone: 01332 775077
State: Derby
City: Derby
Zip Code: DE24 8EB

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
absolutely brilliant and extremely helpful today.nFrom the guy who mixed the paint sorry didn't get his name and Tracey c at the tills. She was so helpful. Top worker award needed!
Huge piles of good quality stocks. Keiran was one of the most knowledgeable and helpful staffs who assisted us through our choice of flooring and helped avail the fab discount too. Highly recommended for any DIYers looking to revamp their space!
Just been to the Derby store. Must say shocking cutomer experience - completely different to Buxton where the staff could not be helpful enough!! Stay away from the Derby store
I was asked by a friend to collect roof sealant on his behalf. However, I encountered an issue with Sam, who denied me service based on the assumption that I appeared to be under 18 years old, despite my balding head, beard, and brown complexion. Although I presented a digital copy of my ID on my phone, Sam insisted that I provide a physical copy instead. Consequently, I went to pick up my friend, who lives just five minutes from B&Q, and requested that he purchase the item himself due to the refusal of service. Surprisingly, Sam also denied him service despite him having valid ID and being well into his 30s. I proceeded to clarify to her that the sealant was intended for him. Sam then reacted by asking, “Why did you send him?” This led me to believe that Sam held racial biases. I noticed she greeted all the white customers warmly while showing attitude to those who were not.Regrettably, the manager did not address this behavior and instead reinforced Sam’s discriminatory actions. Consequently, I will not return to this B&Q, and I would recommend others consider avoiding it as well.
Went to B&Q for some products was left in dissapointment from Sam the Blondie and her supervisor another blondie who seemed to serve other majorities with a smile but as soon as they see a person of colour their whole demeanour changes, sorry to say but if you’re a person of colour stay away from this store which employs racist people.
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