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ATM - Barclays Bank

  1. Loughborough
  2. Loughborough Bank
  3. Loughborough Atm

Reviews, get directions and contact details for ATM - Barclays Bank

"For full details of branch opening hours, including reduced counter hours where applicable, and other service information, please go to 'Barclays Branch Finder'"
Address: 3 Market Pl, Loughborough LE11 3EA, UK
State: Leicestershire
City: Loughborough
Zip Code: LE11 3EA

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Reviews
During a visit from London, I visited this branch with my 91 year old mother-in-law on 25/11/22 at 12pm. The background is that she is partially sighted with no access to Internet or Mobile banking, is unable to visit this branch due to mobility issues, and was unable to negotiate Barclay’s automated phone-answering service. She had run out of cheques and cash. We had written to this branch and also to Barclays Customer Relations in July and never received a response. We visited the branch with my mother-in-law, and we would like to thank the friendly Scottish employee who went the extra mile to help my mother-in-law by ordering a new cheque book for her, and by helping her withdraw some cash from the machine. We are pleased to report that the cheque book did arrive in the post. This very helpful lady has by her actions redeemed the reputation lost by Barclays in its failure to answer our letters, and hence its lack of concern for a disabled elderly customer.
Staff are grumpy and don’t give off a nice atmosphere. Opening times are HORRENDOUS. especially is ur a business who needs to book change orders/banking money
Advertised as open to 3-30pm when the cashier desk closes at 2pm. A member of staff on the entrance agreed with me that I would be better to change bank if I need a service that offers better opening hours. Nationwide offer a switchover service and credits you £100. I have 2 accounts that I will change and next step to change 2 mortgages which are coming to end of contract. This ends approximately 19 years of doing business with them
Absolutely a shambles of a bank, they do not deserve long standing customers. Long queues waiting to be served and long call times and when you do get through 9 times out of 10 its somone in Delhi India who answers probably next door to the online scammers building. I always ask to be put back through to someone in ENGLAND not India, they are using cheap labour to increase profits with little thought for customer security. Unfortunately for a long time i have said its time to switch but now that time is here. Terrible bank no current account incentives either, if i could give minus one stars i would!
The lady on the counter is really miserable, she shouldn't be serving customers, I am moving away from Barclays because of her, TERRIBLE SERVICE
Totally rubbish service lack of support and understanding don't bother going here if you need help regarding faurd lost over £5000 and they don't want to help.
This morning 10th February at Loughborough Branch of Barclays, I was given exceptional service as Kim helped me do two transactions on two different machines because the counter machine was not able to do it. Praise must go to the two ladies holding the fort, with so many staff off. Please pass on my thanks to them both for their patience.
Only bank in the town where you need to wait outside in a long queue as only 2-3 people are allowed inside. Staff has been reduced so only one person at the counter serving customers instead of 3-4. Staff is helpful but will be moving away to a different bank, for both personal and business accounts, having spent 10 years with Barclays.
Why is the Bishop Meadow Road branch closed? Why shut an accessible bank with decent a car park ? And why in the name of the gods reduce opening hours? Covid is NO VALID REASON . The Market Place branch is so inconvenient and the opening hours ludicrous. I am one unhappy customer and my grandfather was a bank manager. He’s positively spinning in his grave no doubt!
This is the only bank in the town that has a big queue outside, everyday! Up to 45 minutes wait every visit. Ridiculous opening times over 4 days makes things worse, and they have just closed the best branch in the town. If I had a personal account here I would move to another bank, but unfortunately, the business I manage bank here. Branch staff are nice but everything else here is rubbish!
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