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Asda Shirley Superstore

  2. Solihull Grocery Or Supermarket
  3. Solihull Gas Station

Reviews, get directions and contact details for Asda Shirley Superstore

Asda Shirley Superstore
Address: Parkgate Shopping Centre, Stratford Rd, Shirley, Solihull B90 3GG, UK
Phone: 0121 296 3731
State: West Midlands
Zip Code: B90 3GG

opening times

Monday: 8:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
I visited ASDA Parkgate Stratford Road, Shirley to collect an online order from the locker system and had a very poor customer service experience.nnAs this was my first time using the locker collection service, I asked a staff member for assistance. I was directed to the Collect & Return area, where I presented my order number and requested help.nnThe staff member did not review the order details or provide any explanation of the process. I was instead repeatedly instructed to use the machine and manually enter the order number without any guidance. Despite multiple attempts, I was unable to complete the process and there was no meaningful support offered throughout.nnWhen I asked again for assistance, the response remained unhelpful and dismissive. At no point was any attempt made to verify the order or actively assist with the collection process.nnI also found the interaction unprofessional in tone, which added unnecessary stress to a simple collection procedure. Eventually, I returned to the locker area independently and was able to retrieve the order without any assistance.nnThe issue itself was ultimately resolved without staff involvement, which makes the lack of support at the service point particularly concerning.nnI hope the store reviews its customer support procedures for locker collections, especially for customers who are unfamiliar with the system.
Asda Shirley is a solid supermarket with a good range of products and generally good value for money. The store is well stocked, making it easy to find everything you need, and there’s plenty of choice across food, household items, and clothing.nnStaff are usually helpful and friendly, and the store is convenient with good parking. It can get quite busy at peak times and queues can build up, which is the main reason it’s not a full five stars.nnOverall, a reliable and convenient place to shop that does the job well.
Competitively priced store with a great selection of foods and generally other things such as clothes and electrical and household products.nThere's never any loose baked potatoes on a Thursdays so buyer beware. On frozen stuff there's never any frozen lamb chops so go Iceland instead. Good parking here and plenty of spaces. Only ever 2 tills which a person is in attendance. Not happy with this either especially with a large shop.It is very good good price wise and beats most of the rivals.nTo get extra discount get a rewards card which is a phone based and can save a bit of money and generates vouchers which are handy any time.nRegarding the petrol Station which is opposite the main store.Good prices here but again it's not staffed. And it's a bit unreliable. My last 10 vists 4 times I wasn't able to draw fuel..Needs to be improved. A very good store but not perfect.
I have always found very useful stuff here at considerably affordable prices. I have got electronics, bedding, groceries and even clothes which makes ur life easier to find all in one place.nThe store is huge and they have groceries for almost all the cuisines. I have always had a pleasant interaction with their staff, notably once when i was confused about buying some stuff and the lady at the self checkout till actually helped me with cancelling or void the orders.nThey have free 3 hour parking in the basement, with well spaced parking lots.nSign up to Asda rewards card to avail benefits and vouchers for your valuable purchases.
I have been visiting the store for a while now and I am very much pleased with the staff especially produce team leader Daniel . He helped when a female colleague on a grocery refused to help as she was too busy smashing boxes. However, despite Daniel being on a different area he still offered to help and it made my day go a whole lot easier. Thank you Daniel for showing such good care and service.
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