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Asda Shirley Superstore

  2. Solihull Grocery Or Supermarket
  3. Solihull Gas Station

Reviews, get directions and contact details for Asda Shirley Superstore

Asda Shirley Superstore
Address: Parkgate Shopping Centre, Stratford Rd, Shirley, Solihull B90 3GG, UK
Phone: 0121 296 3731
State: West Midlands
Zip Code: B90 3GG

opening times

Monday: 8:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Saw this advert on line. Having visited the store to have my spectacles adjusted, decided to take advantage of this offer, along with several other purchases. With only 1 till open and a lengthy queue I decided to use the 'self serve' tills - on principle, this is something that I do not like to use. The drinks scanned through at the full price. I questioned this with a member of staff, who went to the shelves to check. On her return she said that the diet coke was not part of the offer, despite labels directly in front of the cans. I then decided to leave the store without any of my shopping. On my way out, I did stop at Customer Services after my experience with the member of staff, the words 'Customer Service' was extremely misleading as, whilst talking to me she was paying very little attention and was more concentrated on tearing up price labels!. It was 'explained' to me that the diet coke offer was only available if I ordered it via click and collect and booked a slot for the following day to pick it up? I would welcome a response from Asda regarding the logic behind this offer.
Open at good times to be able to do a quiet shop, was well stocked even though later in the evening. Only issue was that some products were on a high shelf and unreachable. We had to pull someone away from their job to get steps for access.
Having waited for over ten minutes at a completely empty customer service desk yesterday evening with other shop staff aware that I was waiting, the customer service representative arrived with a face like thunder. There was no apology just lots of attitude and rudeness. Not exactly “Customer Service”!!
Security guard accusing me of stealing when I've paid got items, having to repack my bag for no reason even though he just saw me pay. Not the first time either. Guy doesn't know how to watch cameras or tills and just searches paying customers. Joke, got told it was because I had my own bag which we're told to bring anyways. Only supermarket that treats me like this. Sort it out or lose my custom
Sharon, the department manager, provided poor customer service. At the customer service desk, she failed to assist me effectively, displayed a dismissive attitude, and neglected to address my concerns. As a manager, her behavior was especially disappointing and reflected poorly on the company’s commitment to customer satisfaction.
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