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Ascot Cars

  1. Ascot
  2. Ascot Airport

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Ascot Cars
"Ascot cars is a well established private hire taxi company based at Ascot station. We have been established for over 20 years and specialise in executive and cost effective business travel as well as that journey that is strictly for pleasure.We are based in Royal Ascot at the train station and are open 24 hours a day, 7 days a week!Our large fleet of prestige cars are fully insured and licensed by the Royal Borough of Windsor and Maidenhead. All of our drivers are well presented and courteous at all times. They are all equipped with mobile communications and advanced satellite gps systems that allow us to accurately give arrival times.We also have 6,7, 8 and 15 seater vehicles which provide the perfect solution for party and group"
Address: Station Hill, London, Ascot SL5 9EG, UK
Phone: 0800 298 5678
State: Windsor and Maidenhead
City: Ascot
Zip Code: SL5 9EG

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Reviews
Absolutely shocking service. Said taxi was 10 minutes away still noting after 20. Phoned to say it would be 7-8 minutes as driver got ‘held up’. A further 20 minutes later the taxi arrived. As a woman on her own late at night this is completely unacceptable. Thankfully the venue I was dining at let me back in after hours rather than have me standing outside on my own in the dark. Driver was lovely and clearly eluded to this being a common theme. Company were shocking and started coming out with all the excuses of the car breaking down. I do not appreciate being lied to and think it’s unacceptable you over look safety for greed. Would avoid at all costs.
We have used this service for over 30 years, and Iam so sorry, but the service is not up to standards for a private taxi service anymore. When you call they never can find the booking, they never seem to know anything... plus we booked a taxi for the airport for two elderly people and the driver arrived with a rundown van for 8 people. At least give a call and ask if it would be ok since we use this service also because of the comfortable cars they offer as a service. It was a really dissapointing experience.
Sadly ascot cars is no longer a premium service or anywhere near. If they turn up at all, they are usually late and customer service there is poor to say the least. In just 4 weeks they’ve left myself and my 6 year old in the rain for 40 mins and then never turned up, and secondly turned up so late we had to move an appointment. When trying to find out politely what is happening, you are faced with complete disregard. Will never use this service again. I’ve heard the previous owner has sadly passed and now the business is in chaos.
Driver 144 was very punctual, polite, cheerful and committed to excellent customer service on our outward and return journey to the airport. Excellent communication too.
enquired about a trip to the airport. Advised of them of 3 big suitcases and lady said we’d need a people carrier. Price £30 + £5 drop off charge Called her back after 5 mins to book and she said £35 + £5. Trying to tell me she was quoting a estate car previously when she herself mentioned the sharan people carrier Told her so. Said she’d do it for the first price Got dropped off by the sharan vehicle Guy then quotes £40 + £5 drop off What a bunch of jokers Will book cedar next time. At least when they give a quote they stick to it Strange how ascot cards treat an ascot resident. So much for ensuring repeat customs
I booked an airport pickup well in advance and the driver arrived at Gatwick 35mins late leaving me waiting in the cold. He didn’t even acknowledge he was late, let alone apologise or give a reason. I’ve used Ascot cars for years. Service has definitely got worse.
Absolutely amazing! Train strikes last night and they made sure Ii got into London and back at the times I requested. Excellent cars,, lovely drivers and this is why I have never had the need for an Uber..
Amazing experience Really great and professional service
Booked online after reading good reviews. Driver was waiting for me at the Heathrow airport with my name on a card. It made me feel like an important person! The journey to and from the hotel was flawless, the drivers were lovely. Excellent value for money. Would use again….
As always the driver was on time, very professional and kind. I will use them again and again. Recommending the service and the mobile phone application make life so much easier. Well done ASCOT CARS.
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