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Reviews, get directions and contact details for Acton Charcoal Grill

"One of the oldest and well known fast food kebab shop of west London. Taste and presentation is amazing and service is exceptionally marvellous once you try and will always come back for more."
Address: 13 High Street Acton , London W3 6NG, XGL, GB
Phone: 020 8992 3212
State: XGL
City: London
Zip Code: W3 6NG


related searches: Acton Grill, Just Eat
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Reviews
Doggy people are around this place... the person that served us he was very nasty and unwelcome... sometimes aggressive... we just wanted something to eat quickly they made waiting us 20 minutes for a disgusting kebab also I saw with my eyes the guy started to grilled a giant chicken kebab with plastic attached to the meat!!!!! Smelled bad and it was dirty...The vegetables are absolutely disgusting just avoid this place if you care about your health...
kebab and chips were outstanding, both crispy, salad, bread and drink for 7q. Definitely recommend and go againFood: 5/5
We ordered through UberEats during one evening but the delivery took half an hour longer than what the app had initially quoted. As they're using their own drivers, it's difficult to track their movements and know the exact ETA. No further comms or updates were given to us throughout the order, which was worrying. Upon arrival, the food was well packaged, still warm and fresh so that was a relief knowing the quality of our meal was still there. For these reasons, I can't recommend ordering from them online and would advise ordering in-person instead to be on the safer side given the feedback I read beforehand which also applied to me in this scenario.
I’ve came around to string my squash racket today, and found myself starving. As I like to try kebabs from distinct London areas, I’ve landed here with regular expectations, but I got myself surprised at the first sight. What an amazing kebab and a bit giggling for this place cleanliness. Highly recommended!
Simply put. Don't even bother. Reported to Uber Eats for what might as well be a scam. Some of the WORST service I have ever received via Uber Eats. There's a reason it's not named the same name on Uber Eats as their business name on Google and that's because here, the reviews have brought them down to a 2.9 and I can see why. They use their own drivers for deliveries and even with several phone calls confirming my address and 3.5 hours later. I still hadn't gotten my order. Don't expect your food on time or at all. Uber eats support service is trash so they can get away with it. Any other takeaway would resolve this issue and be polite about it. It's kebabs for crying out loud. Happily blacklisted as my worst experienced takeaway ever. Congratulations.
AVOID this place at all costs! If I could give a minus it would be minus 5. Where do i start! Firstly took nearly 2 hours for the food to arrive. When it did come the driver told me to come down and get it from him as its raining and he will get wet. When i told him to come to my door he had a helmet on which he was on a bike so was wet already.When I did get the food it was ice cold. I clearly stated in BOLD writing NO TOMATOES as I have an allergy to them. Burger and wraps both had tomatoes in meaning I couldn't eat any of it and could only eat the chips which were rock hard and disgusting. Called the restaurant about 6 times to speak to someone and no one would awnser probably knowing it was another complaint. Save yourself some money and time and go somewhere else ! ! !
I placed an order 3 hours ago through Uber eats and I STILL HAVEN'T RECEIVED MY ORDER. I already paid for it and no one answers the phone. It is a serious lack of respect. I will not be ordering here ever again!
Absolutely shocking. Ordered through Uber, got basically no tracking information, no contact from the delivery driver, no way of calling them the phone number just goes to busy. I guess you just have to hope that your order may turn up at some point. Avoid.
I had waited 2 hours and no food came yet. There are no contact details on just eat and when we call them the dont answer so we basically pray that the food comes and it came after two hours and the delivery guy said they where busy? Anyway there was also HAIR IN MY FOOOD DONT COME HERE
I order a £22 meal on uber eats and the food was never delivered, I have called the restaurant and the phone rang out. Then when I called back the phone is engaged. I want a full refund today. This service is ridiculously poor
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